Jobs at OneTrust

Owns cloud-based development and production environments, including deployment automation, autoscaling, CI/CD workflows, monitoring, incident response, root cause analysis, SLA compliance, and security and compliance tooling. Requires infrastructure automation, Kubernetes, scripting, database, cloud service, and AI-assisted development experience, along with a technical degree and at least two years of relevant experience.

Lead cross-functional R&D programs and executive operations: track strategic initiatives, maintain dashboards, coordinate VP meetings/offsites and hiring logistics, support OKR and planning, produce executive-facing content and All Hands materials, and manage ad-hoc R&D leadership projects to drive accountability and progress across teams.

Lead technical strategy for complex AI and data governance enterprise deals. Engage senior stakeholders, design end-to-end governance architectures, deliver POCs, and build reusable solution patterns. Mentor SEs and inform product and GTM strategy to increase win rates and scale best practices across the organization.

Manage a high-volume portfolio of smaller APAC and MEA SaaS customers using lighter-touch, repeatable success motions to protect renewals, drive adoption, surface risk early, and coordinate cross-functional support to improve retention and customer outcomes.

Manage a high-volume, scaled portfolio of smaller APAC and Middle East SaaS customers using repeatable success motions. Drive adoption, renewal readiness, risk identification, and operational discipline while coordinating cross-functionally to remove blockers and improve retention and ARR.

Manage a scaled portfolio of smaller APAC and Middle East customers via a lighter-touch, programmatic Customer Success motion. Drive renewal readiness, surface risk early, boost adoption and value realization, coordinate cross-functional support, and maintain CRM and Gainsight hygiene to protect ARR and improve retention.

Manage a scaled portfolio of smaller APAC and Middle East SaaS customers through lighter-touch, repeatable success motions to protect renewals, drive adoption, surface risk, and coordinate cross-functional support to improve retention and customer outcomes.

Lead AI Governance initiatives with strategic customers, translate customer insights and regulations into product vision and roadmap, guide development of AI inventories, risk management, policy and governance workflows, influence product and engineering execution, drive adoption and measurable business outcomes, and act as trusted advisor on responsible AI and compliance.

Manage a high-volume portfolio of smaller APAC and Middle East accounts using a lighter-touch, repeatable Customer Success motion. Drive adoption, renewal readiness, risk identification, and scalable product guidance. Coordinate cross-functionally with Sales, Support, Renewals, and Product to remove blockers, maintain account hygiene in CRM/Gainsight, and preserve continuity during handoffs. Measure success by retention, retained ARR, response times, and operational execution.

The Senior Manager of Software Engineering will lead engineering teams, oversee project delivery, and drive innovative technology strategies to enhance OneTrust’s software solutions.

The Digital CX Developer will implement and optimize features on the customer portal, configure Salesforce components, and enhance user experiences through integrations and backend solutions.

The Senior Manager of Software Engineering leads project strategy, oversees development processes, ensures compliance with security regulations, and mentors engineers to enhance product delivery and team performance.

Lead design and delivery of scalable platform services, APIs, integrations, and UX for OneTrust's AI-ready governance platform. Translate customer-specific needs into reusable platform capabilities, drive engineering best practices (security, observability, testing, CI/CD), mentor engineers, and collaborate across Product, Architecture, and Customer Engineering to accelerate customer-driven innovation.

Serve as technical leader in the Design Partner Program to translate customer requirements into scalable, secure, cloud-native solutions. Lead architecture workshops, define integration and API strategies, drive platform standards, mentor engineers, and help shape product roadmap and AI-powered solution innovations across privacy, consent, risk, governance, and compliance domains.

As a Principal Software Engineer, you'll design and optimize backend systems using Java and Spring, lead architectural decisions, mentor engineers, and enhance system performance and reliability.

Serve as the primary technical contact for strategic enterprise customers: troubleshoot distributed systems and data pipelines, lead deep-dive sessions, drive incident resolution, translate customer needs into product priorities, create technical enablement assets, and mentor support and customer success teams to improve reliability, scalability, and adoption.

Manage an enterprise customer portfolio as a strategic advisor, driving adoption, value realization, retention, growth, and ROI. Build executive relationships, conduct business reviews, manage escalations, align customer and product roadmaps, identify risks and expansion opportunities, and advocate for customer priorities across Product, Engineering, Sales, Support, and Professional Services.

Own regional commercial strategy, advise Enterprise Sales leadership, prioritize opportunities, structure and negotiate strategic deals, develop investment justifications, and communicate proposal value to executive customers. The role requires strong quantitative modeling, business judgment, executive presence, leadership, and enterprise software knowledge, with close cross-functional collaboration across Sales.

The Director of Customer Success oversees customer retention and growth, leads a team of Customer Success professionals, partners with sales, and ensures customers realize business value from AI tools.

Generate new business by outbound prospecting targeted accounts (French-speaking), qualify opportunities, set meetings for Account Executives, present solutions, maintain CRM, hit monthly/quarterly goals, and collaborate cross-functionally to drive pipeline.