Jobs at OneTrust

Qualifies inbound LATAM leads, develops relationships with prospects, manages named-account strategies, schedules meetings with Account Executives, presents OneTrust offerings, and supports prospects throughout the sales process. The role requires Portuguese fluency, strong communication, organization, goal orientation, and collaboration across teams. Success is measured against qualified meeting and revenue targets.

Leads and scales OneTrust’s India-based IT delivery organization, overseeing endpoint operations, Jira and Jira Service Management administration, business systems support, service quality, capacity planning, escalations, and continuous improvement. The role translates global IT standards and roadmaps into reliable local execution, manages distributed teams, develops talent, coordinates with global technology leaders, improves automation and self-service, and monitors operational metrics, security, compliance, and customer experience.

Lead technical direction for Developer Experience by designing major software components, shaping cross-team architecture, establishing engineering standards, mentoring engineers, and guiding complex initiatives. The role requires strong software engineering expertise across frontend or backend technologies, cloud architecture experience, and hands-on use of AI-assisted development tools.

Provide Level 2 or 3 technical support for OneTrust customers by troubleshooting complex platform issues, identifying root causes, and proposing solutions. Manage support cases independently, maintain customer communication, collaborate with product teams, build platform and privacy expertise, create knowledge articles, and improve support processes while meeting SLAs and coverage requirements.

Sets organization-wide technical direction across OneTrust’s product platform, leads multi-year architecture strategy, resolves cross-domain challenges, defines security, privacy, reliability, scalability, and performance standards, and enables AI-native engineering practices. The role mentors architects, leads architecture guilds, guides governance and automated architectural checks, partners with executives and engineering leadership, and remains hands-on through prototypes, reference implementations, and design experimentation.

Provides Level 2 and Level 3 support for complex OneTrust customer issues, independently managing cases from troubleshooting through resolution. Collaborates with product teams, identifies root causes, maintains platform expertise, and communicates progress clearly. The role also contributes knowledge articles, process improvements, privacy expertise, and support coverage across alternative shifts.

Qualify inbound leads, identify new business opportunities, develop prospect relationships, manage named account strategies, deliver presentations, and coordinate meetings between prospects and Account Executives. The role requires meeting activity and revenue goals, understanding OneTrust’s SaaS offerings, collaborating cross-functionally, and maintaining prospect relationships throughout the sales process.

Provide Level 2 or 3 technical support for OneTrust customers by troubleshooting complex web-based software issues, identifying root causes, and delivering pragmatic solutions. Manage support cases independently, communicate progress, meet SLAs, collaborate with product teams, maintain platform expertise, and contribute knowledge articles and process improvements. The role also involves developing privacy industry expertise and supporting alternative shifts, including evenings and weekends.

Leads a portfolio of R&D programs and projects from strategic planning through execution, ensuring alignment with business objectives, measurable outcomes, quality, scalability, and risk mitigation. Responsibilities include performance reporting, stakeholder and executive alignment, change management, process improvement, dependency management, and talent development across cross-functional teams. The role also advances project management methodologies and supports SaaS product delivery using Agile and Scrum practices.

Generate and qualify enterprise sales opportunities, acquire new clients, expand existing accounts, and manage complex deal cycles across a geographic territory. Build executive relationships through consultative discovery, differentiate solutions against competitors, conduct ongoing prospecting, and collaborate with business development, partners, and solutions engineering. Maintain disciplined sales processes and CRM hygiene while presenting and demonstrating solutions to enterprise customers.

Own the strategy and roadmap for AI detection and discovery products, creating inventories of models, applications, agents, and AI-enabled features. Lead distributed engineering, design, data science, and research teams; define detection taxonomy, coverage, precision, recall, and quality standards; guide integrations and partnerships; engage customers and executives; and translate AI governance regulations into product requirements. Mentor product managers and serve as the subject matter expert for AI deployment and detection.

Generate and qualify net-new business opportunities, manage sales cycles through closure, negotiate contracts, forecast accurately, and build trusted relationships with customers. Conduct discovery, presentations, and demos; differentiate solutions against competitors; develop executive relationships; and collaborate with Business Development, Partner Channel, and Solutions Engineering teams to land and expand accounts.

Develop and architect frontend and backend features for OneTrust’s platform using Java, Python, web technologies, cloud services, and databases. Collaborate with UX and product teams on architecture, sprint planning, code reviews, testing, and defect reduction. Mentor junior developers, improve code quality and coverage, support cloud applications, and contribute to high-performing engineering teams.

The Enterprise Account Executive drives new client acquisition and revenue growth within a targeted territory. Responsibilities include prospecting, qualifying and advancing complex opportunities, conducting discovery and product demonstrations, building executive relationships, differentiating solutions against competitors, and partnering with business development, channel, and solutions engineering teams. The role requires a consultative, hunting-oriented sales approach, strong CRM discipline, enterprise software sales experience, and a proven record of landing new logos while expanding existing accounts.

Lead SDET strategy and mentor quality engineering teams while designing scalable automation frameworks. Develop and maintain Java-based UI, API, mobile, integration, performance, and end-to-end tests. Integrate testing into CI/CD pipelines, analyze failures and logs, oversee test execution, review automation code, conduct training, and collaborate with developers, product managers, and stakeholders to improve software quality.

Partners with Sales to serve as a technical advisor throughout the buying process. Conducts discovery, product demonstrations, technical presentations, proof-of-concepts, integration discussions, and solution architecture activities. Supports RFPs and technical evaluations while collaborating with Product, Engineering, Professional Services, and Customer Success. Translates customer business and technical needs into SaaS solutions and builds relationships with technical and executive stakeholders.

Own complex software features from design through production, drive architecture and component design, collaborate with Product and UX, conduct code reviews, champion testing, and mentor engineers. The role requires strong Java and Spring expertise, microservices and Kafka experience, cloud familiarity, and hands-on use of AI-assisted development tools and agentic platforms.

Design end-to-end user experiences for OneTrust’s enterprise web applications, including information architecture, interaction and interface design, and prototypes. Analyze UX metrics and customer data, promote design standards and best practices, monitor industry trends, advocate for UX, collaborate across R&D and product teams, and lead design efforts.

Architects and delivers release-synchronous eLearning for complex SaaS products. Converts instructor-led and technical content into scalable self-directed learning, microlearning, videos, and delta-training modules. Maintains reusable design standards, applies WCAG and inclusive design principles, uses AI to improve development efficiency, partners with SMEs, and mentors other designers. The role also manages parallel projects, incorporates learner feedback, and improves product adoption and time-to-value.

Develop and maintain mission-critical applications across the software lifecycle. Responsibilities include writing efficient, testable Java code, ensuring designs meet specifications, owning production code, responding to and triaging incidents, preparing releases, and evaluating technologies for architectural improvement. The role requires experience with Java, Spring Boot, Kafka, Hibernate, databases, REST APIs, application servers, middleware, and Unix/Linux environments.