Principal, UX Designer

Position Summary...

What you'll do...The  Principal, UX Designer leads the development and execution of user experience strategies by conducting comprehensive research, user interviews, and usability testing to enhance interaction design. This role requires collaboration with cross-functional teams and stakeholders to align design solutions with business objectives and customer needs. The position involves driving innovation through prototyping, visual design, and iterative testing while maintaining high standards of quality and consistency. The Principal UX Designer also mentors team members and ensures adherence to best practices, contributing to the continuous improvement of user-centered design processes across the organization.
About the team:
Our team within Walmart Marketplace is committed to empowering third-party sellers by designing seamless, end-to-end experiences. We simplify complex workflows and create intuitive tools that support sellers from onboarding through fulfillment and performance insights. By enhancing the seller journey, we enable business growth and expand product selection for customers. Collaborating across functions, we apply user-centered design principles, prototyping, and usability testing to deliver impactful solutions. Our work drives a dynamic marketplace that benefits sellers and customers alike, fostering continuous improvement and innovation in the online retail environment.
*Immigration Sponsorship support is NOT available for this role*
What you'll do:

• Lead user experience strategy by conducting user interviews, surveys, and site visits to gather insights and identify enhancement opportunities.
• Develop detailed user journey maps, storyboards, and interaction designs to improve product usability and engagement.
• Collaborate cross-functionally with stakeholders to align UX solutions with business goals and customer needs.
• Design and prototype scalable UI/UX systems, ensuring consistency with design principles and native platform guidelines.
• Plan and execute usability testing, analyze results, and iterate designs to optimize user satisfaction and performance.
• Mentor and guide team members, fostering continuous learning and adherence to best practices.

What you'll bring:

• Design craft — Demonstrates exceptional interaction and visual design, with a high bar for quality, clarity, and usability.
• Product & strategic thinking — Connects customer needs, business goals, and product strategy; solves the right problems rather than just executing requirements.
• Complexity & systems thinking — Makes ambiguous, complex problems understandable and creates solutions that work across journeys, products, and systems.
• Leadership & influence — Shapes direction beyond their own work, influences cross-functional partners, raises the quality of others, and drives alignment without relying on authority.
• Extensive expertise in user experience strategies, including user interviews, journey mapping, and contextual inquiries to enhance interaction design.
• Proven ability to conduct and synthesize qualitative and quantitative research, driving actionable insights and continuous improvement.
• Strong skills in prototyping, usability testing, and developing scalable UI/UX design systems aligned with native mobile conventions.
• Experience managing crossfunctional partnerships and stakeholder engagement to align design solutions with business goals
• Exceptional communication skills to influence teams and present complex information clearly and concisely.
• Commitment to driving customercentric solutions through process optimization and data-informed decision-making.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
About Walmart Global Tech:
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. Weare people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Benefits and Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more.
We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. Well collaborate in person at a regular cadence and with purpose.
Living the Walmart Value:
Focus on our Associates / Belonging - Identifies, attracts, and retains top talent; builds a high-performing team; embraces a culture of belonging.
Equal Opportunity Employer:
Walmart, Inc., is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.