We are currently recruiting for multiple positions at the Principal User Experience Designer level.
The Role
Fidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.
Principal UX Designers typically:
Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching
Partner with the product owner to help inform product strategy
Work across the organization to drive consistent customer experiences
Contribute to the culture of the UXD group
Coach and mentor junior designers across the group
Provide design and product thought leadership
Note: Fidelity is not providing immigration sponsorship for this position
The Expertise and Skills You Bring
7+ years of UX or related experience is preferred
A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
Experience working on agile teams delivering value in digital products preferred
Experience running and/or using research to support evidence-focused design decisions preferred
A digital portfolio we can review online is required
An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
Ability to design across all channels including web, native, and automated
Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
A foundation of development knowledge, both web and mobile
Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
Partnering with user research to understand the customer problems to tackle
Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
An unwavering curiosity to ask why
Design brings you happiness
The Team
This role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.
#UXDesign
#UXHiring
The base salary range for this position is $107,000-216,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Certifications:Category:Information TechnologyTop Skills
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.