Principal Technical Program Manager, Cyber Defense

Posted 13 Hours Ago
Be an Early Applicant
4 Locations
Hybrid
169K-281K Annually
Expert/Leader
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Role
Lead Cyber Defense program operations: build closed-loop learning from incidents, run post-incident reviews, define operational metrics, operate Detection Council, manage cross-functional initiatives, and deliver executive communications to drive measurable security improvements.
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Team Overview

TransUnion’s Cyber Defense organization helps protect the enterprise by strengthening detection, incident response, threat intelligence, and security operations capabilities across the business. The team supports the broader TransUnion story by helping the business respond effectively to cyber risk, continuously improve from incidents and near-misses, and provide leadership with clear visibility into Cyber Defense health, priorities, and progress. This role reports to the SVP, Cyber Defense. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

  • Serve as a key leader and strategic partner to the Head of Cyber Defense, increasing operational rigor, learning velocity, and executive effectiveness across the organization. 

  • Build and own the Cyber Defense closed-loop learning system, connecting incidents, near-misses, detections, and exercises into a continuous improvement engine that drives durable changes across people, process, and technology. 

  • Own the post-incident review framework and cadence, driving blameless, high-quality reviews focused on systemic improvement while tracking remediation actions to closure. 

  • Define, implement, and evolve Cyber Defense operational metrics, including detection effectiveness and coverage, response quality and speed, and learning throughput, ensuring metrics drive leadership decisions rather than reporting alone. 

  • Operate the Detection Council as a structured decision-making forum, owning agendas, materials, follow-through, prioritization of detection gaps, strategic coverage decisions, and cross-team alignment. 

  • Lead critical cross-functional Cyber Defense initiatives end-to-end, managing milestones, risks, dependencies, execution blockers, and escalations with clear options and trade-offs. 

  • Deliver clear, structured executive communications on Cyber Defense health, translating detection posture, incident trends, program progress, and decisions needed into executive-relevant narratives. 

  • Build and maintain the Cyber Defense wins and maturity narrative by capturing key wins, improvements driven by learning, and maturity progress over time. 

  • Improve leadership operating rhythm and meeting hygiene by driving clear agendas, documented decisions, and accountable follow-ups across Cyber Defense leadership forums. 

Required Knowledge and Experiences

  • 10+ years of experience in Technical Program Management, Security Operations, or Engineering Program Management, with demonstrated ability to operate at both strategic and execution levels in complex, cross-functional environments. 
  • Experience working in or alongside Detection & Response, SOC, or Reliability/SRE teams, with sufficient technical depth to engage credibly with detection engineers, incident responders, and threat intelligence analysts. 
  • Proven track record building operating systems, including cadences, metrics frameworks, feedback loops, and governance structures that drive measurable organizational improvement. 
  • Demonstrated ability to own and run post-incident or post-mortem review programs focused on systemic learning, action tracking, and durable improvement rather than one-off remediation. 
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field required; advanced degree preferred. 

Required Technical Skills 

  • Cyber Defense, SOC (Security Operations Center), Detection Engineering, SIRT (Security Incident Response Team), and Threat Intelligence operating concepts. 
  • Incident response and post-incident review frameworks, including blameless review practices, systemic learning, remediation tracking, and action closure management. 
  • Operational metrics design and governance, including detection effectiveness, detection coverage, response quality, response speed, and learning throughput. 
  • Cross-functional program management practices, including milestone planning, dependency management, risk escalation, stakeholder alignment, and executive decision support. 
  • MITRE ATT&CK and detection operations concepts sufficient to partner effectively with technical security teams. 

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

  • Cyber Defense, SOC, or Detection Engineering program management experience. 
  • Prior Chief of Staff or leadership-adjacent experience in a technical organization. 
  • Experience building knowledge management or organizational learning systems that improve how teams capture, share, and apply lessons learned. 
  • Financial services, fintech, or similarly regulated enterprise experience. 
  • PMP, CISSP, or equivalent program/security management credentials. 

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Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information:

The U.S. base salary range for this position is $168,750.00 - $281,250 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.


Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Principal, Cybersecurity

Company:

TransUnion LLC

Skills Required

  • 10+ years in Technical Program Management, Security Operations, or Engineering Program Management
  • Experience working in or alongside Detection & Response, SOC, or SRE teams with technical depth
  • Proven track record building operating systems: cadences, metrics frameworks, feedback loops, governance structures
  • Demonstrated ability to own and run post-incident/post-mortem review programs focused on systemic learning and remediation tracking
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
  • Knowledge of Cyber Defense, SOC, Detection Engineering, SIRT, and Threat Intelligence operating concepts
  • Expertise with incident response and post-incident review frameworks, blameless review practices, and action closure management
  • Operational metrics design and governance experience (detection effectiveness, coverage, response quality/speed, learning throughput)
  • Cross-functional program management skills: milestone planning, dependency management, risk escalation, stakeholder alignment, executive decision support
  • Familiarity with MITRE ATT&CK and detection operations concepts
  • Advanced degree (e.g., MS) in related field
  • Prior Chief of Staff or leadership-adjacent experience in a technical organization
  • Experience building knowledge management or organizational learning systems
  • Financial services, fintech, or regulated enterprise experience
  • PMP, CISSP, or equivalent program/security management credentials

What the Team is Saying

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TransUnion
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TransUnion Compensation & Benefits Highlights

  • Healthcare Strength Day-one eligibility for medical, dental, and vision is paired with HSA/FSA options and robust mental-health resources, including 24/7 support and therapy/EAP. Wellness programming and fitness discounts further reinforce the health offering.
  • Parental & Family Support Paid parental leave of about 12 weeks with a gradual return, adoption and caregiver assistance, a complimentary Care@Work membership, and a dependent-care FSA provide meaningful family coverage. Company materials also reference child and adult care benefits and on-demand EAP access for employees and dependents.
  • Leave & Time Off Breadth Flexible time off or PTO is complemented by paid volunteer time and 10 paid holidays plus two global wellness days. Some postings note “up to 12” holidays, reflecting role/location variability.

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The Company
HQ: Chicago, IL
13,000 Employees
Year Founded: 1968

What We Do

TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.

Why Work With Us

Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQChicago, IL
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Amsterdam, NL
Bengaluru, IN
Boca Raton, FL
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Burlington, ON
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