The Role
The Principal Technical Consultant leads the design and implementation of Epic environments for healthcare modernization, mentoring team members, advising clients, and ensuring project delivery meets high standards.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
Serving as a technical thought leader and SME for our ecosystem of partners, customers, and service providers in the realm of Healthcare Modernization, in addition to serving as a leader of other teammates. The Principal Technical Consultant works as part of the consulting team to lead the development, design, implementation, and engagement leader of client solutions. Principal Technical Consultants manage, mentor and delegate to engineers on a project basis, manage and maintain career advancement plans for the team, and within the broader organization as it relates to internal initiatives and indirect project support. This role requires a strategic mindset, strong leadership abilities, and deep technical proficiency across the healthcare industry, specifically EMR systems.
Responsibilities
- Define and maintain the architectural blueprint for the Epic platform, including ODBA (Database), Hyperspace, Web Blob, Interconnect server tiers, Cogito stack, etc.
- Advise healthcare organizations on best practices for Epic environment’s architectural design and configuration, to ensure 24/7/365 operational reliability and prevent technical debt.
- Ensure projects are delivered on time, at the highest quality standards while exceeding client expectations.
- Design and implement complex, mission-critical transformational enterprise grade technical solutions for clients.
- Build and maintain strong client relationships, drive business growth, and identify opportunities for upselling and cross-selling
- Develop high quality deliverables and presentations for Client engineering teams and senior leaders, this can include both technical documentation and non-technical documentation.
- Collaborate with clients to understand their technical challenges and develop tailored solutions to address their needs
- Create and present solution designs, options, ideas, and innovations to clients’ senior leadership teams.
- Develop and maintain Technical Roadmaps and Innovation Plans.
- Establish project estimates and plans, identify risks and mitigations, oversee development and delivery of technical solutions.
- Provide mentorship, coaching, and professional development opportunities to team members, empowering them to grow and excel in their roles.
- Actively lead collaboration within our technical communities
Qualifications
- Experience and ability to “jump on a whiteboard” in front of a customer to develop a solution to a business / technology goal or challenge.
- Strong consulting and business acumen
- 10+ years of Enterprise IT experience and 5+ years specifically focused on the Epic platform within large, multi-facility health systems
- Deep understanding of the Epic environment, Epic Cogito suite (Clarity, Caboodle, Reporting Workbench), interface engines (Bridges), and modern healthcare data exchange standards (HL7, FHIR).
- Hands-on experience designing and implementing Epic Environments (ODB, Interconnect, Hyper Space Web, BCA, Cogito stack, etc.) and experience in integrations with other clinical systems like PACS, Labs, Interface Enginges, etc.
- Hands-on experience in performing large scale environment migrations from scenarios like hardware refreshes, data center moves, cloud migrations, etc.
- Epic Certifications preferred
- Excellent written & verbal communication and interpersonal skills.
- Knowledge of enterprise organizations and inner IT functions (e.g. Enterprise Architecture, Operations)
- Knowledge of modern cloud-native application design principles, DevSecOps, Infrastructure as Code (IaC), CI\CD Pipelines is a plus
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
Skills Required
- 10+ years of Enterprise IT experience
- 5+ years focused on the Epic platform
- Deep understanding of Epic environment and its components
- Hands-on experience in designing Epic environments
- Experience with large scale environment migrations
- Epic Certifications preferred
- Excellent communication and interpersonal skills
AHEAD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AHEAD and has not been reviewed or approved by AHEAD.
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Retirement Support — 401(k) contributions are matched dollar-for-dollar on the first $5,000 each year, with matching made each pay period and immediate 100% vesting. This structure signals above-standard employer support for retirement savings.
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Affordable Benefits — Medical options include low employee premiums for PPO and HDHP plans, and the HDHP adds employer HSA funding plus a dollar-for-dollar HSA match up to stated amounts. Dental and vision plans list very low per-paycheck costs, helping keep overall healthcare spend manageable.
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Wellbeing & Lifestyle Benefits — No-cost telemedicine (including virtual mental health when enrolled), free Calm access for the employee and dependents, and an EAP with counseling are included. Company-paid life and disability plus voluntary protections (legal/ID, pet insurance) and other extras round out a comprehensive set of supports.
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
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