Search the 51 jobs at AHEAD

The Desktop Support Engineer acts as a point of contact for end users, providing troubleshooting and technical support for endpoint hardware and software. Responsibilities include processing support tickets, maintaining office technology, and assisting users with account management and password resets.

The Office Administrator at AHEAD manages daily office operations, oversees administrative tasks, coordinates meetings and special events, and acts as the main contact for IT support and office maintenance. This role serves as a liaison for leadership, ensuring efficient office functions and handling sensitive information responsibly.

The Senior Azure Technical Consultant designs and implements complex technical solutions for clients, leads collaborative efforts, mentors team members, and aligns technical solutions with business goals. They engage with senior leaders and create high-quality deliverables while managing project estimates and risks.

Seasoned customer facing consultant with established leadership skills directing a diverse team of advisory and delivery talent. Responsible for managing client engagements, leading technical project teams, and driving business development. Also involved in practice development and thought leadership within the company. Requires approval from management for significant program changes.

The Principal Product Manager at AHEAD is responsible for managing the solution portfolio, connecting business outcomes to technical solutions, and driving the creation and launch of innovative services solutions. The role involves collaboration across various practices, and includes developing product roadmaps, influencing stakeholders, and delivering on client needs.

The Principal Product Manager will lead the vision, strategy, and execution of AHEAD's services solutions portfolio, focusing on innovation and data platforms. They will create and manage solutions from conception to launch, driving product vision and collaborating with diverse leaders and engineering teams to solve complex client problems.

The Specialist Solutions Engineer (SSE) focuses on Networking technologies, providing technical expertise to design and sell complex solutions. Responsibilities include collaboration with sales teams, mentorship, and maintaining relationships with vendors. The role requires strong knowledge in Cisco technologies and cloud services, along with innovative and consultative skills to meet client needs.

The Specialist Solutions Engineer at AHEAD focuses on Datacenter technologies, collaborating with account teams to design and sell solutions that facilitate digital business transformation. Responsibilities include customer engagement, sales support, and mentorship of entry-level members, while leveraging extensive knowledge in storage, compute, virtualization, and data protection.

The Field CTO at AHEAD serves as a senior technical sales leader, managing account strategies and client relationships while providing thought leadership in digital transformation. Responsibilities include collaboration with sales teams, presenting at industry events, and mentoring team resources, all aimed at aligning AHEAD’s services with clients' technical challenges.

As a Senior Technical Consultant, Network Architect, you will leverage your expertise in network technologies, routing protocols, and SD WAN solutions to deploy complex IT projects, conduct client workshops, and lead architecture strategies aligned with business goals. You will ensure successful customer outcomes through effective communication and knowledge transfer to client teams.

The Client Operations Specialist at AHEAD is responsible for assisting Client Directors in maintaining client relationships, managing transactions, and ensuring customer satisfaction. This role involves coordinating internal resources, preparing pricing proposals, and developing vendor relationships.

The Senior Analyst in End User Support is responsible for providing daily system support for desktop hardware, operating systems, and applications. Responsibilities include troubleshooting user problems, managing user accounts, monitoring customer calls, executing first attempts to resolve issues, and escalating as necessary while ensuring adherence to Service Level Agreements (SLAs).

The Sr. Client Success Manager (Service Delivery Manager) at AHEAD drives all aspects of the AHEAD Managed Services customer relationship. Responsibilities include customer advocacy, ensuring SLAs are met, renewing contracts, relationship building with key customers and teams, onboarding new clients, driving process improvements, and leading technical assessments and business reviews.

As a Senior Associate Technical Consultant, you will be responsible for building, configuring, troubleshooting, and performing technical analysis of customer networks. You'll collaborate with technical teams to gather requirements for LAN/WAN communication and provide support for data communications equipment. Continuous learning and certification in network technologies are expected.

The Principal Technical Consultant leads the delivery of client solutions in Modern Apps & Platform Engineering, ensuring high-quality project outcomes, developing tailored solutions, and managing client relationships. This role involves mentoring engineers, creating technical roadmaps, and collaborating with teams on innovative designs and CI/CD solutions.

The Specialty Solutions Engineer will utilize their expertise in Red Hat technologies and cloud platforms to provide strategic guidance and technical support to clients. They will collaborate with the sales team, engage with customers, design and implement solutions, and ensure seamless delivery of services while continuously learning about the latest developments in the field.

The Azure Cloud Engineer will support and monitor cloud-based infrastructure for clients, conduct weekly discussions to address issues, develop automated solutions, configure cloud tools for cost, security, and compliance, and provide consultations and reports on infrastructure performance.

The Principal Consultant leads client engagement management, ensuring successful delivery of consulting services. They foster team growth, manage project objectives and timelines, support business development, and contribute to practice development. A key aspect of the role is to maintain client communication and deliver strategic solutions while adapting to changing project needs.

The Software Verification Engineer II is responsible for creating automated tests and configuration scripts to improve hardware integration efficiency. Duties include developing verification software for functional and performance testing, collaborating with teams to design test plans, managing tickets, and documenting procedures to ensure thorough testing coverage.

As a Senior Technical Consultant, responsible for designing, developing, and deploying solutions across open-source and cloud technologies. Lead customer engagements, mentor junior staff, and maintain certifications. Strong expertise in Java, Python, and integration with third party tools.