Jobs at AHEAD

Supervise assembly production staff and daily departmental activities to meet safety, quality, production, and efficiency targets. Coordinate schedules, materials, manpower, and support teams; resolve production and employee issues; enforce policies; reduce process variation; drive continuous improvement; and support manufacturing projects. Train and develop employees while maintaining positive team relationships and ensuring products meet established quality standards.

Lead the operation, administration, monitoring, troubleshooting, and continuous improvement of customer Azure environments. Own complex incidents, changes, governance, security, cost management, and ITSM processes while advising customers and mentoring engineers. Develop documentation, automation, and operational improvements using DevOps and SRE practices. Participate in customer meetings, pre-sales activities, on-call support, and occasional travel, including after-hours support for major incidents and change windows.

Operate and support customer cloud environments across Azure and other major cloud platforms. Responsibilities include monitoring, incident and request response, troubleshooting, provisioning, access administration, patching coordination, governance, documentation, customer communication, and ITSM processes. The role also supports automation, DevOps, infrastructure as code, CI/CD, observability, and reliability improvements. Participation in on-call rotations, weekend maintenance, and customer meetings is required.

Architect and lead enterprise Citrix and Azure Virtual Desktop environments, including Citrix-to-AVD migrations, Nerdio-based automation, FSLogix profiles, Azure infrastructure, networking, security, monitoring, cost optimization, high availability, and disaster recovery. The role provides technical leadership, architecture documentation, stakeholder workshops, troubleshooting, performance optimization, and mentorship while supporting global teams from the Gurgaon office during EST-aligned hours.

Manage sales operations and order fulfillment for assigned accounts. Process and verify customer orders, coordinate cross-functional meetings, track warehouse, manufacturing, supply chain, and engineering activities, resolve order issues, maintain accurate ERP customer profiles, and support customer communications and process improvements. The role requires strong organization, communication, stakeholder management, attention to detail, and compliance with company policies, data protection requirements, and applicable regulations.

Leads complex enterprise data, analytics, AI, cloud, and digital transformation engagements as the primary executive advisor. Owns client success, delivery quality, financial performance, governance, strategic direction, stakeholder relationships, and account growth. Leads executive workshops, steering committees, roadmaps, proposals, and solution development while mentoring consulting leaders and advancing practice methodologies, offerings, and delivery standards.

Provides senior technical leadership across complex data, analytics, AI, cloud, governance, and digital transformation engagements. Responsibilities include solution architecture, technical governance, engineering oversight, risk mitigation, technical discovery, executive presentations, mentoring, practice development, innovation, and business development. The role guides engineering teams, approves designs and deliverables, develops technical strategies, and ensures scalable, secure, maintainable solutions.

Manage sales order execution for assigned accounts, including order booking, document verification, customer profile maintenance, issue resolution, and cross-functional coordination. Partner with warehouse, manufacturing, supply chain, engineering, account management, and external customers to meet delivery deadlines and resolve order changes. Identify process improvements and help customers submit accurate orders. The role requires strong communication, organization, attention to detail, and at least two years of sales and sales operations experience.

Participate in AHEAD’s associate development program and complete technical training focused on public cloud solutions. Develop cloud engineering and consulting skills through certifications, shadowing, teamwork, problem-solving, and client project delivery. Candidates must have working knowledge of cloud solutions, be willing to travel more than 50% of the time, and possess existing U.S. work authorization without requiring visa sponsorship.

Participates in AHEAD’s associate development program, beginning with three months of network training before supporting client projects. Collaborates across teams, analyzes technical issues, recommends solutions, manages competing priorities, and delivers projects on schedule. Requires infrastructure experience, technical education or equivalent training, data center knowledge, U.S. work authorization, and willingness to travel more than 50%. Preferred certifications include CCENT, CCNA, Network+, Server+, Security+, VCTA, and CCA-V.

Participate in AHEAD’s LAUNCH associate development program for aspiring IT consultants. Build technical and consulting expertise through training, certifications, project shadowing, collaboration, problem-solving, and client project delivery. Candidates must have a technical degree, relevant bootcamp or internship experience, or working knowledge of application development. The role requires existing U.S. work authorization and travel exceeding 50% to support client projects and shadowing opportunities.

Supports technical project planning and delivery while learning project management fundamentals. Coordinates resources, team members, clients, vendors, schedules, budgets, risks, and deliverables; prepares status reports, statements of work, presentations, and closure documentation. The role also supports incident communication, customer satisfaction, relationship development, and identification of sales opportunities while working alongside senior project and program managers.

Participate in a three-month ServiceNow training program within the Enterprise Service Management practice, then support client projects based on skills and business needs. Collaborate across teams, solve technical problems, manage competing priorities, meet deadlines, and develop consulting expertise. Candidates need working knowledge of ServiceNow or application development, technical education or bootcamp experience, willingness to travel more than 50% of the time, and existing U.S. work authorization.

Supports mechanical, electrical, thermal, and manufacturing design validation for enterprise IT infrastructure. Responsibilities include thermal and airflow analysis, electrical compatibility checks, reviewing and creating drawings, measurements, First Article Inspection, DFMA reviews, vendor coordination, testing documentation, and resolving design or production issues. The role begins with a three-month technical training program and may involve client and internal projects, production environments, and travel up to 25%.

Participate in AHEAD’s associate development program, completing observability training before contributing to client projects. Responsibilities include documenting observability systems and procedures, using software engineering and scripting skills, collaborating across teams, solving technical problems, managing priorities, and delivering projects on schedule. Candidates need U.S. work authorization and a technical degree, relevant internship or research experience, or completion of a technical bootcamp.

Entry-level integration engineering role in AHEAD’s Foundry Engineering team. The associate completes a three-month technical training program, supports enterprise IT infrastructure integration, and contributes to client and internal projects. Responsibilities include troubleshooting hardware and operating-system issues, performance testing, documenting test cases and requirements, managing task queues, collaborating across teams, and meeting project deadlines. The role requires technical problem-solving, data center knowledge, Linux and Windows experience, strong communication, and willingness to travel up to 25%.

Participate in AHEAD’s associate development program, completing technical training, certifications, and project shadowing before contributing to client data and AI solutions. Responsibilities include collaborating across teams, solving technical problems, analyzing issues, making recommendations, managing priorities, and delivering projects. The role requires foundational AI/ML knowledge, Python proficiency, familiarity with generative AI tools, vector stores, cloud platforms, containers, MLOps, and strong communication skills.

Participate in AHEAD’s associate development program, completing technical training, certifications, and project shadowing before supporting client data solutions projects. Responsibilities include collaborating across teams, solving complex problems, managing priorities, meeting deadlines, and developing consulting expertise. Candidates should have programming experience, SQL or NoSQL knowledge, willingness to travel extensively, and existing U.S. work authorization. Data platform and cloud experience are preferred.

Participate in AHEAD’s associate development program, completing technical training, certifications, and project shadowing focused on storage within modern data center environments. Support client projects, collaborate across teams, analyze technical issues, solve problems, manage competing priorities, and deliver solutions by deadlines. Candidates should have infrastructure and VMware experience, technical education or related training, and willingness to travel extensively for client support and development opportunities.

Lead technical pre-sales efforts, design and present data center and cloud solutions, qualify opportunities, own technical sales campaigns, mentor team members, and coordinate handoffs to services teams while driving engagement conversions and contributing to solution development.