Jobs at AHEAD

Provides Tier 3 technical leadership for enterprise virtualization and compute platforms in managed-services environments. Responsibilities include incident escalation, architecture oversight, lifecycle management, capacity planning, security, monitoring, documentation, client onboarding, vendor coordination, root-cause analysis, and continuous improvement. The role supports VMware VCF, Nutanix AHV, OpenShift Virtualization, enterprise infrastructure, and 24x7 on-call operations while mentoring engineers and communicating technical risks to customers.

Provides proactive, high-discretion support to C-level executives by managing complex calendars, communications, travel, expenses, meetings, events, follow-up, and special projects. The role anticipates executive needs, protects priorities, coordinates stakeholders, handles confidential information, improves administrative systems, and ensures polished execution. It requires frequent in-office presence, responsiveness beyond standard business hours, and strong judgment in a fast-moving environment.

Manages office operations, administrative processes, facilities coordination, vendors, supplies, inventory, events, budgets, access badges, conference rooms, and workplace communications. Serves as a primary point of contact for employees, visitors, and clients while improving office efficiency, maintaining resources, and coordinating support across multiple locations.

Leads technical pre-sales campaigns and solution development for enterprise data center and cloud technologies. Presents technical briefings and demonstrations, qualifies opportunities, positions consulting services, leads solution verification and bill-of-material reviews, and drives conversions to additional solutions. Acts as a technology subject matter expert, mentors team members, collaborates with partners and practice leaders, and represents AHEAD at industry events.

Principal Engineer responsible for owning complex software initiatives from problem framing through architecture, implementation, deployment, production support, and continuous improvement. The role involves building web applications, services, APIs, MCP servers, data pipelines, and platform integrations; leading architecture and code reviews; improving security, reliability, and maintainability; mentoring engineers; and shaping technical strategy. The engineer will also use and improve AI-assisted development practices while maintaining human accountability for quality and operational outcomes.

Supports customer-facing enterprise data center infrastructure deployments, including hardware installation, storage and SAN configuration, server and switch connectivity, documentation, cutovers, knowledge transfer, and issue resolution. Collaborates with project managers, architects, account teams, and customers to deliver infrastructure projects, upgrades, and system moves. The role requires hands-on technical execution, customer communication, continuous learning, occasional after-hours work, and travel to client engagements.

Manages complex ServiceNow and other technical projects from initiation through closure. Responsibilities include Agile/Scrum coaching, project planning, budgeting, scheduling, resource allocation, risk and issue management, vendor coordination, client communication, service delivery, revenue opportunity development, and project improvement. The role ensures projects meet scope, quality, timeline, budget, and client satisfaction objectives while facilitating collaboration among internal teams, clients, and vendors.

The Specialty Solutions Engineer will design and architect technical solutions in observability, partner with sales, and support customer engagements. Responsibilities include advising on solutions, developing relationships, and participating in pre-sales documentation.

Conducts hypothesis-driven market, competitive, account, and technology research for consulting, sales, and pursuit teams. Builds analyses, dashboards, models, executive presentations, and research assets using Power BI, Excel, HTML, and AI-enabled workflows. Translates ambiguous business questions into actionable recommendations, supports enterprise technology deals, validates research sources, presents findings to senior stakeholders, and mentors junior analysts.

Conduct structured market, competitive, account, and technology research supporting consulting, sales, and pursuit teams. Translate ambiguous questions into hypotheses, analyze qualitative and quantitative data, build Power BI and HTML dashboards, and create executive-ready presentations and recommendations. Maintain research assets, validate sources and AI-generated outputs, support proposals and strategic account planning, and mentor junior analysts. The role requires strong consulting, analytical, research, visualization, communication, and stakeholder-management skills within the enterprise technology and IT services landscape.

Leads strategic client relationships and services growth for complex technology consulting engagements. Develops account strategies, identifies opportunities, shapes and closes large deals, presents proposals, and oversees cross-practice delivery. Serves as a senior trusted advisor while aligning scope, quality, staffing, economics, utilization, customer satisfaction, and business outcomes across cloud, infrastructure, application development, analytics, security, networking, and managed services.

The Services Partner manages strategic client relationships, develops account strategies, identifies and closes complex technology services opportunities, and oversees sold engagements. This sell-plus-deliver role coordinates consulting, technical, and managed-services teams; develops proposals, value propositions, and statements of work; monitors portfolio performance, delivery quality, economics, utilization, and client satisfaction; and drives sustainable services growth through executive-level client engagement and technology consulting.

Designs, builds, secures, monitors, and supports scalable data platforms across public and multi-cloud environments. Develops batch and streaming pipelines, ELT processes, data lakes, warehouses, APIs, and integrations with transactional systems. Works with SQL and NoSQL databases and technologies including Spark, Hadoop, Databricks, Snowflake, Kinesis, and Lambda. Leads projects, presents to leadership, collaborates with clients and Scrum teams, troubleshoots issues, and enables analytics and machine learning initiatives.

Deliver planned engineering services across client Azure environments, including configuration reviews, supportability assessments, troubleshooting, tuning, migration readiness, and governance recommendations. Collaborate with client stakeholders to prioritize work, estimate effort, document findings, implement approved changes, and communicate progress. The role requires strong Azure administration across identity, networking, compute, storage, monitoring, security, and governance, plus PowerShell, Azure CLI, and client-facing communication skills.

Supports Client Directors by managing customer transactions from quote to cash, maintaining sales pipelines and forecasts in Salesforce, preparing pricing and proposals, coordinating orders and issue resolution, managing account records, and reviewing invoice aging. The role also supports vendor relationships, customer communications, and margin calculations while delivering high-quality service to assigned accounts.

Lead and implement hands-on data governance across the Data Platform: build and operate the enterprise catalog, automate lineage, embed data quality checks, configure Snowflake governance, manage access workflows and event contract governance, create governance metrics and dashboards, define standards and operating model, enable domain teams, and hire and lead a small governance function.

Owns the architecture, development, deployment, reliability, security, performance, and ongoing evolution of the company’s Next.js and Payload CMS marketing website. Leads integrations across analytics, consent management, CRM, search, automation, and other marketing platforms. Establishes development and CI/CD standards, troubleshoots production issues, evaluates AI-enabled technologies, manages vendors, and translates marketing requirements into technical priorities. The role will eventually lead a dedicated Web & Marketing Platforms function.

Operates and supports customer cloud environments across Azure, AWS, GCP, and OCI. Responsibilities include monitoring, incident and request response, provisioning, access management, maintenance, troubleshooting, governance, documentation, customer communication, and ITSM execution. The role also uses scripting, automation, monitoring, and DevOps/SRE practices to improve operational consistency. Participation in after-hours and weekend on-call support is required.

Analyzes and improves services operations by creating dashboards, reports, alerts, and data pulls using Salesforce and Tableau. Partners with operations, finance, and engineering teams to identify trends, monitor performance, improve processes and system configurations, and support business prioritization. Distributes recurring reports, conducts business reviews, documents processes, and provides data-driven insights to stakeholders across the organization.

Leads financial selling and financing strategy for complex technology transactions. The role develops total cost of ownership analyses, structures client financing solutions, manages booking and billing requirements, resolves financing terms, reduces days sales outstanding, supports credit-limit reviews and collections, and presents strategic financing opportunities. It partners closely with sales, finance, accounts receivable, suppliers, manufacturers, and clients while serving as a subject-matter expert on financing execution.