Senior Technical Account Manager

Reposted 3 Days Ago
Be an Early Applicant
Bloomington, MN, USA
In-Office
103K-155K Annually
Mid level
Semiconductor • Manufacturing
Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.
The Role
Coordinates customer requirements from pre-sales through shipment, working with sales, engineering, manufacturing, finance, and customer service. Reviews product specifications, defines system configurations, approves technical quote content, creates manufacturing build configurations, monitors system builds, supports custom sales projects, and manages customer inspections, application studies, and factory demonstrations. Requires strong communication, organization, planning, multitasking, and accountability, with occasional domestic and international travel.
Summary Generated by Built In

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

This position will work directly with sales and be fully responsible for the coordination and response of assigned customer requests in support of the pre-purchase phase through the final shipment process. Duties will include frequent interaction with Regional Sales Managers and overall coordination and response of customers’ requirements. This will include internal interaction with Engineering, Manufacturing, Sales, Finance and Customer Service Groups.

Responsibilities

  • Cross-functional interaction in support of all pre-sales activities through shipment

  • Review and respond to customer product purchase specifications

  • Defining system configurations to be quoted, review and approve quotes for technical content, and create system build configurations for Manufacturing

  • Monitor the status of system builds regularly and provide timely feedback to the sales channel

  • Support special projects which are custom requests as part of system sales

  • Manage customer source inspections, application studies and factory demos

  • Attend and participate in various periodic meetings in support of above activities

Qualifications

Qualifications

Qualifications

  • A BS in Engineering plus 3-5 years of relevant experience or a combination of equivalent knowledge and 10+ years of related experience

  • Experience in the semiconductor industry preferred. Capital equipment experience is a plus.

  • Excellent communication, organization and planning skills in order to complete tasks in a timely manner

  • Must be able to multi-task and work well under pressure

  • Strong sense of urgency, organization, accountability and attention to detail

  • Self-motivated and self-starting disposition are necessary to be successful in this position

  • Exceptional oral and interpersonal communication skills

  • Some travel may be necessary (0 - 25%), both domestic and international

Why Join Onto Innovation?

At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.

Compensation & Growth

• Base Salary Range:

$103,360.00 - $155,040.00, offered in good faith and based on experience, location, and qualifications.
  • Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.

Empowering Every Voice to Shape the Future:

Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.

Important Note on Export Compliance

For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).

Skills Required

  • Bachelor of Science degree in Engineering plus 3-5 years of relevant experience, or equivalent knowledge with 10+ years of related experience
  • Semiconductor industry experience
  • Capital equipment experience
  • Excellent communication, organization, and planning skills
  • Ability to multitask and work well under pressure
  • Strong sense of urgency, organization, accountability, and attention to detail
  • Self-motivated and self-starting disposition
  • Exceptional oral and interpersonal communication skills

Onto Innovation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Onto Innovation and has not been reviewed or approved by Onto Innovation.

  • Equity Value & Accessibility An employee stock purchase plan and broad equity eligibility provide accessible ownership opportunities as part of total compensation. Company materials reference active equity programs, signaling tangible value beyond base pay.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options form a comprehensive health package that is often characterized as good. Wellness resources and employer-verified plan details reinforce perceived healthcare depth.
  • Retirement Support A 401(k) with company match supports long-term financial security. Company materials and benefits pages highlight these retirement features as core elements of the package.

Onto Innovation Insights

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The Company
HQ: Wilmington, MA
1,146 Employees
Year Founded: 2019

What We Do

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: Un-patterned wafer quality; 3D metrology spanning chip features from nanometer scale transistors to large die interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. We are traded on the New York Stock Exchange under the symbol ONTO.

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