Note: Fidelity will not provide immigration sponsorship for this position.
Position Description:
Designs, implements, and sustains highly complex cloud-based systems that support critical production environments. Develops and operates advanced automation and deployment pipelines to enable reliable, repeatable, and scalable software delivery. Engineers resilient, cloud-native and distributed system solutions to support modern application architectures. Troubleshoots and resolves complex system and application issues across infrastructure, networking, monitoring, and operational platforms. Delivers end-to-end operational support spanning infrastructure, cloud enablement, platform engineering, environment management, incident response, and deployment activities. Modernizes and optimizes systems to improve stability, performance, scalability, and availability. Implements industry best practices for DevOps, reliability, and service management to enhance operational efficiency. Supports workflow design, data analysis, and system specification efforts to inform architectural and technical decisions. Analyzes system behavior and operational data to identify, recommend, and implement enhancements aligned with evolving user and business needs. Develops and executes comprehensive testing, validation, programming, and documentation to ensure high-quality, production-ready solutions. Uses business knowledge to translate the vision for divisional initiatives into business solutions by designing, implementing, and supporting complex or multiple systems and platforms and conducting studies of alternatives. Analyzes and recommends changes in project delivery policies, procedures, standards, and strategies to technical experts and management.
Primary Responsibilities:
Participates in system and enterprise architecture design teams.
Defines and implements system-level architecture across platforms and environments.
Designs, implements, and supports systems, components, and subsystems for the division.
Recommends system testing tools and methodologies and reviews and validates test plans.
Responsible for operational readiness and reliability of system deliverables.
Develops comprehensive documentation for multiple systems, platforms, or subsystems.
Establishes full project life cycle plans for complex system initiatives across multiple platforms.
Responsible for meeting project goals on-time and on-budget.
Advises on risk assessment and risk management strategies for system initiatives.
Plans and coordinates complex project schedules and assignments for multiple initiatives.
Acts as a primary liaison for business units to resolve various system and technology issues.
Provides technology solutions to daily operational issues and technical evaluation estimates on technology initiatives.
Advises senior management on system and infrastructure strategy.
Mentors junior team members.
Performs independent and complex technical and functional analysis for multiple projects supporting several divisional initiatives.
Develops original and creative technical solutions to ongoing system design, integration, and optimization efforts.
Education and Experience:
Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, Information Assurance, or a closely related field (or foreign education equivalent) and five (5) years of experience as a Principal Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications and Cloud applications and infrastructure within a financial services environment.
Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, Information Assurance, or a closely related field (or foreign education equivalent) and three (3) years of experience as a Principal Systems Engineer (or closely related occupation) providing production and operational support for mission-critical client/server business applications and Cloud applications and infrastructure within a financial services environment.
Skills and Knowledge:
Candidate must also possess:
Demonstrated Expertise (“DE”) providing installation and upgrade support to development teams during migration of on-premise, in-house, and vendor-based applications to AWS Cloud platforms; performing down and up scaling, using AWS services -- Elastic Cloud Compute (EC2) and Auto Scaling Groups; and building performance data dashboards and application performance monitors, using Splunk and Datadog.
DE troubleshooting production incidents, using Web and desktop-based client applications hosted on-premise and on public Cloud platforms; scripting and executing stored procedures and functions in Oracle and Snowflake databases; performing deployment management using UDeploy and Jenkins; and performing deployment management integration using HashiCorp and Vault.
DE writing scripts to accomplish workflow automation, using Python and PowerShell; performing process automation using Ansible (AWX); and integrating data and process flows with on premise APIs for reporting and data management.
DE providing production support for Cloud applications and infrastructure using Datadog, Splunk or AWX, and uDeploy or Jenkins, within a financial services environment; identifying root causes for applications and infrastructure hosted on AWS by providing production support for incident management using log aggregating tools (Cloudwatch, DataDog, or Splunk); and promoting new features and functionalities by supporting the deployment of applications in production and non-production environments, using Continuous Integration/Continuous Deployment (CI/CD) tools (Jenkins and Udeploy).
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Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Technology, Information Systems, Information Assurance, or a closely related field, plus five years of relevant experience
- Alternatively, a master's degree in a related field plus three years of relevant experience
- Production and operational support experience for mission-critical client/server business applications and cloud applications and infrastructure in a financial services environment
- Experience migrating on-premises, in-house, and vendor applications to AWS
- Experience with AWS EC2, Auto Scaling Groups, Splunk, and Datadog
- Experience troubleshooting production incidents and working with Oracle and Snowflake databases
- Experience with UDeploy, Jenkins, HashiCorp Vault, Python, PowerShell, and Ansible AWX
- Experience supporting cloud applications and infrastructure, incident management, log aggregation, and CI/CD deployments
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
