Senior Principal Support Consultant

Posted 7 Days Ago
Be an Early Applicant
Atlanta, GA
Mid level
Retail • Software • Consulting
The Role
Manage and deliver detailed supply chain solutions to customers through software upgrades or additional rollouts. Lead problem identification, software specification, implementation, testing, client training, and solution deployment. Serve as escalation point for customer issues and identify additional product/service sales opportunities.
Summary Generated by Built In

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Senior project manager responsible for overseeing the coordination of all aspects of new customer modifications and roll out, from inception to installation. Oversee schedules and budgets to ensure quality products and timely services. Oversee support of complex internal and external resources with software configuration and functionality, including interaction with sales, systems engineering, product development, and other cross-functional teams. Prioritize issues and projects. Manage resolution of complex code issues for projects focused on the delivery of new and enhanced products for customers. Manage technical training from more senior prospective.
MINIMUM REQUIREMENTS

  • Four-year bachelor’s or foreign equivalent degree in computer science, engineering, business or related field
  • 7 years of experience developing, supporting or implementing application software
  • 5 years of experience with database troubleshooting or developing in SQL or related relational database
  • 5 years of experience implementing in Systemi, Unix, Linux or Windows operating systems
  • 5 years of experience implementing in any supply chain domain
  • Requires up to 50% travel.

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been

completed.

Top Skills

SQL
The Company
HQ: Atlanta, GA
3,418 Employees
On-site Workplace
Year Founded: 1990

What We Do

For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.

Jobs at Similar Companies

bet365 Logo bet365

CDD Specialist

Digital Media • Gaming • Software • eSports • Automation
Marlton, NJ, USA
6100 Employees

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Senior Back End Developer

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

Energy CX Logo Energy CX

Strategic Account Executive

Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Easy Apply
Chicago, IL, USA
55 Employees

Similar Companies Hiring

Energy CX Thumbnail
Utilities • Professional Services • Greentech • Financial Services • Energy • Consulting • Business Intelligence
Chicago, IL
55 Employees
bet365 Thumbnail
Software • Gaming • eSports • Digital Media • Automation
Denver, Colorado
6100 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account