We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
We’re seeking a Principal Supply Chain Manager to lead global sourcing, supplier strategy, and manufacturing operations for the Caper Cart. A part of Instacart’s Connected Stores initiative, we help retailers around the world create seamless omni-channel shopping experiences by powering intelligent devices like the Caper Cart—an AI-driven smart cart that combines computer vision, IoT, and advanced interfaces to enable a frictionless, grab-and-go shopping journey. We thrive on collaboration, tackling challenges at the intersection of hardware, software, and artificial intelligence. You’ll own the development of a resilient, cost-efficient supply base across Asia and beyond, expanding into regions like the U.S., Mexico, and India.
Working closely with engineering, operations, compliance, and finance, you’ll drive cost reductions, improve quality, and scale our manufacturing footprint. As a key strategic leader, you’ll advise the executive team on logistics, procurement, and operational scalability as we grow.
About the Job
Supply Chain Strategy & Execution- Develop and execute end-to-end supply chain strategies aligned with company goals, with a strong focus on scalability, cost optimization, and risk mitigation.
- Lead sourcing, procurement, planning, logistics, and fulfillment operations.
- Design and implement a geo-diversification roadmap, evaluating regions such as Asia, the U.S., Mexico, and India based on risk, cost, lead time, and supplier capabilities.
- Identify, evaluate, and secure partnerships with top-tier suppliers and OEMs—especially in Asia—with an eye toward strategic diversification.
- Recommend optimal manufacturing locations by assessing geopolitical risk, tariffs, logistics, and supply base maturity.
- Build and maintain a diversified and resilient manufacturing footprint, including leading due diligence for regional expansion or production shifts.
- Lead supplier negotiations, RFQs, and contract structuring; oversee performance tracking, quality audits, scorecards, and escalation paths.
- Collaborate with engineering to source components that meet both technical and regulatory requirements, and drive BOM cost reductions without compromising compliance or performance.
- Serve as a strategic bridge across hardware engineering, finance, compliance, logistics, and customer experience to ensure alignment on cost, quality, and delivery.
- Drive initiatives to improve inventory turns, reduce COGS, and enhance supplier performance and product quality.
- Proactively monitor supply chain risks including regulatory changes, market pricing volatility, and geopolitical events.
- Translate complex supply chain strategies into clear, actionable plans for both internal and external stakeholders.
- Foster cross-functional alignment and accountability to hit operational milestones.
- Support hiring and development within the supply chain team, contributing to a high-performance and execution-oriented culture
About You
Minimum Qualifications
- 10 + years of supply chain, sourcing, or manufacturing operations experience—ideally in consumer hardware, robotics, or IoT
- Deep knowledge of component sourcing and OEM partnerships in Asia, plus experience navigating alternative geographies
- Track record of building global supply chains from the ground up
- Strong understanding of BOM cost structure, negotiations, and supplier performance management
- Experience setting up or transitioning manufacturing lines or operations in new regions
- Technical fluency to collaborate effectively with engineers and understand component-level tradeoffs
- Excellent negotiation, project management, and cross-functional communication skills
- Comfort working in a fast-paced startup environment where ownership matters
- Professional working proficiency in Mandarin
Preferred Qualifications
- Experience with compliance-heavy hardware products (e.g. CE, FCC, UL, food-safe materials)
- Prior experience with setting up or managing the U.S.-based or nearshore manufacturing
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
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What We Do
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule.
Why Work With Us
We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.
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