Principal Specialist, HR Ops ( 6 months contract )

Posted 12 Hours Ago
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Pratt, KS, USA
In-Office
Entry level
Aerospace • Defense
The future of aerospace and defense
The Role
Provides HR transactional support, employee and manager query resolution, HR data administration, policy and procedure updates, reporting, knowledge-base content, case management, and continuous process improvement. The role uses ServiceNow and Workday while ensuring data confidentiality, policy compliance, service-level performance, and positive client experiences. This is a six-month contract based in Singapore.
Summary Generated by Built In

Date Posted:

2026-08-19

Country:

Singapore

Location:

SG-01-SINGAPORE-061 ~ 61 Seletar Aerospace View ~ SELETAR BLDG 61, Pratt & Whitney Singapore Component Repair

Position Role Type:

Unspecified

Responsibilities

  • Provide consistent, timely, accurate and customer-focused HR transactional services, data administration and answers to employee’s and manager’s call and email queries, while contributing to the achievement of the People Services’ overall vision and strategy.
  • Review/respond to employee requests according to established processes, policies, company guidelines and regulations.
  • Utilize multiple online systems, such as Service Now and Workday to answer questions, troubleshoot issues, complete requests and help resolve employee, manager and HR needs.
  • Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
  • Review and update existing HR policies/procedures and assist in producing new policies/ procedures in relation to HR Transactional services.
  • Conduct analysis and prepare ongoing HR Transactional reports to effectively administer policies and programs.
  • Identify, recommend and create content or knowledge articles to be added to the external and internal knowledge base.
  • Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
  • Understand and be compliant with the corporate data protection and confidentiality policies.
  • Work in a team environment to resolve customer questions or issues in broad range of HR matters
  • Actively engage in ACE and support continuous improvement opportunities.
  • Perform any other duties deemed reasonable and necessary by the business

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

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RTX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RTX and has not been reviewed or approved by RTX.

  • Retirement Support 401(k) programs with company matching and, in some cases, additional employer contributions are emphasized as strengths across business units. Structured retirement elements, including plan variations that add a separate employer contribution, bolster total rewards for many roles.
  • Healthcare Strength Medical, dental, and vision coverage is paired with HSA participation and company seeding, alongside wellness incentives. Core health offerings are presented as comprehensive for many U.S. employees.
  • Leave & Time Off Breadth Generous PTO in some groups and alternative schedules like 9/80 or every‑other‑Friday off expand time‑away options. Year‑end downtime in parts of the organization further enhances perceived flexibility for time off.

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The Company
HQ: Arlington, VA
185,000 Employees
Year Founded: 2020

What We Do

With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – we are advancing aviation, engineering integrated defense systems and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges.

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