Attentive Jobs

Principal Solutions Consultant

Attentive

Principal Solutions Consultant

Posted Yesterday

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Hiring Remotely in United States

Remote

155K-190K Annually

Senior level

Artificial Intelligence • Marketing Tech • Mobile • Software

Attentive is the AI marketing platform for leading brands.

The Role

Serve as the technical backbone for sales by guiding prospects through evaluations, delivering customized demos, resolving technical/security questions, collaborating cross-functionally for onboarding and implementation, influencing product roadmap, and leading internal product enablement to drive client success for email and AI marketing solutions.

Summary Generated by Built In

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role
We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape.

Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings.

What You’ll Accomplish

Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges
Develop and deliver customized product demos that address customer-specific use cases
Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation
Act as the go-to expert for technical inquiries, including security and compliance assessments
Share insights with product teams to help shape the roadmap and improve our competitive edge
Lead product enablement initiatives to empower internal teams and enhance overall effectiveness

Your Expertise

5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution.
Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python.
Adept at building relationships and communicating technical concepts to a diverse range of stakeholders.
Experienced with tools like Looker, Salesforce, Jira, and RFP software.
Driven by curiosity, innovation, and a desire to make a significant impact in a fast-paced environment.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $155,000 - $190,000 annually + commission + equity + benefits
Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Skills Required

5+ years in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with expertise in ESPs or retention marketing solutions.
Proficiency with APIs.
Proficiency with SFTP.
Familiarity with programming languages such as JavaScript or Python.
Experience with Looker, Salesforce, Jira, and RFP software.
Ability to develop and deliver customized product demos addressing customer-specific use cases.
Experience handling security and compliance assessments and responding to technical inquiries.
Strong relationship-building and communication skills with diverse stakeholders.
Drive, curiosity, and ability to work in a fast-paced, innovative environment.
Experience leading product enablement initiatives to empower internal teams.

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
Equity Value & Accessibility — Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
Parental & Family Support — Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

Learn more about Attentive's Compensation & Benefits →

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The Company

HQ: New York, NY

1,000 Employees

Year Founded: 2016

What We Do

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.