The Job in Short
Join our R&D Retail team to elevate our QA practices to new heights. You’ll ensure that the products and environments relied upon by our colleagues and partners are of the highest quality. Collaborate with multiple product teams to implement best practices in quality, test automation, and CI, ensuring our organization runs smoothly and efficiently. You'll be at the forefront of testing the products that showcase Backbase’s capabilities to the world.
Meet the Job
As a QA Engineer at Backbase, you’ll be part of our QA Guild, responsible for overseeing QA practices for a suite of critical tools used by our customers, partners, and colleagues. You'll play a key role in testing and validating the products that are central to Backbase, ensuring they are flawless when they go live.
Day-to-day, you’ll be hands-on with testing new features across various levels (integration, system, functional, regression, exploratory) and developing test plans. You'll lead both manual and automated testing for frontend components of Backbase.io, as well as native mobile apps. Your role also involves producing defect metrics, reporting on the QA process, and collaborating closely with stakeholders to address questions or issues related to the products. Working in an agile environment, you'll ensure that QA practices align with our agile methodologies.
- Conduct hands-on testing across multiple levels, ensuring comprehensive coverage for Retail products;
- Develop and execute detailed test plans and schedules;
- Lead automated and manual testing efforts for web and mobile applications;
- Track and report on defect metrics to drive continuous improvement;
- Collaborate with stakeholders to resolve questions and issues, ensuring product quality;
- Contribute to internal QA initiatives, including training and tool/process evaluation.
How about you?
You’re a seasoned QA professional with a passion for both web and mobile test automation. And of course you’re excited to own QA processes within product teams and thrive in an agile environment, with a proactive mindset and strong problem-solving skills. You’re comfortable collaborating with stakeholders to ensure the highest quality in our showcase products. Therefore we’re looking for someone who:
- Has hands-on experience in web and mobile (iOS and Android) test automation (Mobile native experience is a plus);
- Is proficient in JavaScript and knowledgeable in CI/CD tools (Playwright experience is a plus);
- Balances automated and manual testing effectively and creates/maintains test plans;
- Is skilled in API testing (e.g., Postman, RestAssured) and defect management (e.g., JIRA);
- Has strong communication skills in English and experience with agile methodologies, including stakeholder collaboration.
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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