The Job in short
You will join our R&D Product Enablement team to ensure that products and environments our colleagues and partners rely on are of the highest and most reliable quality. Together with multiple product teams you will bring QA practices to a new level of maturity with a focus on best practices within the quality, test automation, and CI spaces, and work to ensure the organization is always running smoothly. These practices include metrics to monitor code coverage, bug prevention strategies, and other quality measures.
Meet the job
QA Engineers are part of a wider QA Guild and ensure we deliver quality solutions during the entire development cycle of our products. This particular role will oversee QA practices for a suite of tools that our entire customer, partner and colleague landscape relies on.
Day-to-day you will be hands-on testing new features on different test levels (integration, system, functional, regression, exploratory testing), write and/or conduct test plans with schedules and dependencies, as well as carry out manual and automated tests. You are responsible for automated tests for frontend components of Backbase.io and supporting demo environments and in addition to web, and native/hybrid mobile apps with industry-standard testing tools and scripting languages. You will also produce defect metrics and reporting on the full QA process.
At Backbase we work agile and you know what this means for the QA role. Finally, as part of the QA Guild, you will participate in internal QA goals such as training new hires and the evaluation of new tools and processes.
Overall, you will need an understanding of business requirements and developing automated test scenarios and cases for both web and mobile applications.
How about you
- You have experience in web and mobile (iOS and Android) test automation
- You have knowledge of Javascript
- You serve as the representative and over of QA for your product teams
- You understand continuous integration with an end to end automated testing on web and mobile - experience with Playwright is a plus
- Experience with Jenkins, GitHub Actions (Jobs, Pipelines);
- Familiar with Defect Management Tools ex. JIRA.
- API Testing -> Experience in testing API e.g. Postman
- Experience with both automated and manual testing, together with a good grasp of when to leverage each
- Create and maintain Test Plan, Test Strategy documents
- You have an understanding of the SDLC process and its application with continuous integration tools
- You understand and have experience with Agile methodology
- You hold a Bachelor’s degree in Computer Science or similar
- You have a proactive approach allowing you to be self-providing, and quick learner able to mitigate impediments
- You are entrepreneurial in nature and enjoy building things from the ground up with a passion for QA and product development
- Strong communication skills (in English, spoken and written) especially related to stakeholder management
Top Skills
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.