Principal Program Manager - Technical

Posted 2 Days Ago
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Burnaby, BC
In-Office
140K-158K Annually
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
The Principal Program Manager will lead verification programs ensuring compliance, manage control lifecycles, and drive initiatives across multiple departments to enhance security and efficacy in financial processes.
Summary Generated by Built In

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for a Principal Program Manager, Technical to join our Verification Program team within the Identity & Trust organization. In this role, you will own and drive programs that strengthen Remitly’s verification controls across products and geographies. You will ensure that first line of defense (FLOD) controls are effective, auditable, and scalable as we expand into new markets and product offerings such as wallets and lending.

This is a high-impact, high-autonomy role for a principal program manager who thrives in ambiguity, can connect technical systems to regulatory intent, and builds clarity across product, engineering, compliance, and operations stakeholders. You’ll be part of a small but highly technical team responsible for embedding robust FinCrime controls that protect our customers and ensure compliance with regulatory expectations, providing continuity for incident response, new product design, and audit and exam readiness.

You will report to the Head of Verification Program Management and work closely with stakeholders across Product, Engineering, Analytics, and Compliance. You will work hybrid from our Burnaby office for this role.

You Will:

  • Lead end-to-end verification control lifecycle management, including rule design, FLOD testing, and control effectiveness reviews.

  • Partner with product stakeholders on control design for new products and initiatives

  • Serve as an expert on transaction monitoring rules, maintaining continuity for incident response, audit requests, and new product risk assessments.

  • Translate verification risk insights into business and system requirements (BRDs), partnering with compliance, product, and engineering to operationalize scalable solutions.

  • Drive and maintain audit and exam readiness, ensuring evidence documentation, traceability, and control mapping for all new verification capabilities.

  • Lead cross-functional initiatives spanning Verification, Transaction Monitoring, and Sanctions programs to close regulatory gaps and streamline FLOD testing.

You Have:

  • 8+ years of experience in program management or risk control ownership within AML, FinCrime, or regulatory programs (preferably payments or remittances).

  • Deep understanding of AML and related control systems (screening, document validation, sanctions rules, etc.).

  • Strong familiarity with audit, regulatory reporting, and control documentation practices.

  • Technical fluency, with ability to interpret and write BRDs and collaborate with engineering and data analytics teams.

  • Ability to context-switch across product, compliance, and operational domains and provide structured clarity in ambiguous situations.

  • Intermediate-to-advanced SQL skills and comfort analyzing operational or risk control data.

  • Excellent communication and stakeholder management skills across global time zones.

  • Bachelor’s degree in business, risk management, or related field (CAMS or similar certification preferred).

  • Prior experience with fintech, payments, or remittance products strongly preferred.

Compensation Details. The starting base salary range for this position is $140,000 - $157,500. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits

  • Four weeks vacation

  • Health Benefits

  • Mental Health & Family Forming Benefits

  • RRSP plan with company match

  • Employee Stock Purchase Plan (ESPP)

  • Life Insurance & Disability

  • Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

SQL

What the Team is Saying

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The Company
HQ: Seattle, WA
2,800 Employees
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

Team
Product & Tech
About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.

Typical time on-site: 3 days a week
HQSeattle, WA
Amsterdam, NL
Arlington, VA
India
Cork, IE
United Arab Emirates
Kraków, PL
London, GB
Manila, PH
New Westminster, BC
Spokane, WA
Tel Aviv-Yafo, IL
Learn more

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