Principal Program Manager- Technical, Latin America Payments

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

The Global Network team is looking for a Principal Program Manager- Technical specifically focused on the Latin America and Caribbean region focused on building a reliable, defensible, and instant global money transfer network. The Global Network team is a fundamental driver of Remitly's ability to reach international customers and provide a diverse set of disbursement methods such as bank deposit, mobile wallets, cash pickup and home delivery. From the quality of integrations, to creating a world class money transfer platform that can disburse billions of dollars, to the customer-facing personal experiences we build, the Global Network team directly impacts the Remitly experience.

As a Principal-level leader, you will be responsible for defining and driving long-term regional strategy, architecting scalable integration patterns, and delivering innovative improvements that elevate the customer experience across markets. You'll operate as a technical and strategic leader, influencing across functions including engineering, compliance, product, and business management. You'll be expected to develop a strong understanding of Remitly's internal services, investigate how they interoperate with partner APIs, and design scalable integration approaches. You'll collaborate closely with engineers and partner teams, often translating complex technical requirements into actionable plans that enable global expansion and reliability.

You will report to the Director of the Global Money Movement and will have a dedicated engineering team to achieve your roadmap and goals.

You Will:

• Identify and act on customer pain points, market dynamics, and competitive opportunities to deliver a payments & money transfer network with clear strategic differentiation
• Develop and communicate a multi-year roadmap, aligning cross-functional teams on vision, priorities, and execution
• Lead technical investigations into internal and partner systems, APIs, and integration points to ensure scalable, secure, and performant solutions
• Build strong, collaborative relationships across engineering, business, compliance, and partner teams to deliver outcomes
• Drive operational excellence and program delivery through structured problem solving, a bias for action, and deep technical curiosity
• Contribute to the culture and craft of program management, fostering inclusivity, clarity, and customer-centrism within the team

You Have:

• Fluency in Spanish required
• 8+ years of program management experience, ideally in technically complex domains.
• Demonstrated success in setting strategy, defining roadmaps, and managing programs that require cross-functional coordination and technical depth.
• Proven ability to deep dive into technical systems and APIs, ask the right questions, and partner effectively with engineering teams.
• Strong project management skills with an ability to align stakeholders and execute on high-impact initiatives.
• A natural curiosity and comfort exploring data, systems design, and service interactions to identify risks and opportunities.
• Experience in payments, fintech, or the remittance industry strongly preferred.

Compensation Details. The starting base salary range for this position is typically $176,000 - $210,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our "Connected Work Culture" fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team’s specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.