Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Do you want to be part of one of the most transformational technology initiatives in the travel industry? If so, this opportunity is for you. NDC (New Distribution Capability) is an industry initiative focused on modernizing distribution technology and enabling airline Retailing. NDC is a strategic priority for Sabre and an area of growth for the industry. The NDC Program Manager is part of the Travel Solutions NDC distribution product team responsible for formulating project plans & driving the execution of tasks across various components within our program such as; Customer (internal & external) enablement, Capability release notifications, Customer activation processes & new Airline Implementations.This position is the “Gateway” into Sabre’s echo system of possibilities, which is designed to expand our customers reach around the world, by offering high availability services on a stable, scalable and proven/trusted platform. A successful candidate will be able to build positive relationships with internal & external partners / stakeholders. You will be the first point of contact, ensuring that partners & stakeholders remain aligned with program objectives by managing expectations around timelines for deliverables and product capabilities.To succeed in this role, you’ll need to communicate well, be exceptionally well organized and multi-task under tight deadlines. Experience in sales, customer service, project management and product development methodologies, are an asset in this position. If you’re a team player and a problem-solver, we’d like to meet you.This is an exciting opportunity to join the Sabre NDC distribution product team, which is comprised of a select and highly skilled group of individuals, charged with the execution of a core corporate imperative at the heart of the Sabre echo system, to develop Sabre’s next generation of retailing, distribution, and fulfillment enabled services, based on IATA New Distribution Capability (NDC).What will you achieve? This role is responsible for planning and overseeing projects & airline implementations via Sabre’s NDC capabilities, to ensure they are completed when expected and within budget. Project managers plan and designate project resources, prepare budgets, monitor progress, and keep internal and external stakeholders informed throughout the process.
Role and Responsibilities:
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Prepare budget based on scope of work and resource requirements
- Track project costs to meet budget
- Develop and manage a detailed project schedule and work plan
- Provide project updates, analysis and reports on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and adjust as needed using preferred methodology
- Measure project performance to identify areas for improvement
- Adopt and refine the NDC operating model ensuring reliable and predictable outcomes
- Manage and drive the NDC customer pipeline, including new opportunities and RFP management
- Ability to present Sabre NDC high level solution to target customers and internal stakeholders
- Work closely with Marketing on Go-To-Market “story” as it relates to the NDC Roadmap and all supporting activities required to coordinate and drive roll-out.
- Coordinate closely with agencies and airlines throughout implementations
- Manage and prepares Executives and Leadership presentations around Roadmap and Investment planning and forecast
- Co-ordinate customer engagement implementation analysis and formulate project plans associated to the outcome
- Identify initial solution requirements through discovery sessions with customers
- Drive multiple concurrent projects from initial customer engagement through to implementation and business as usual state
Qualifications and Education Requirements:
- Minimum 8-10 years of relevant work experience
- Degree in relevant field
- Impeccable oral and written communication skills, with the ability to creatively tell stories and adjust tone and style based on communication channel
- Ability to work under tight deadlines
- Project Management Professional (PMP) certification preferred
- Proven ability to solve problems creatively
- Strong familiarity with project management software tools, methodologies, and best practices
- Experience seeing projects through the full life cycle
Sabre offers the following outstanding benefits
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 4 days (one day/quarter) Volunteer Time Off (VTO)
- 5 days off annually for Year-End Break
- We offer a comprehensive medical, dental and Wellness Program
- 12 weeks paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Lots of fun and engaging employee development events
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [email protected].
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
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What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
