As the Ad Strategy & Operations Principal Program Manager, you will drive the growth of Zillow Rentals' advertising business. You’ll operate at the intersection of product, business strategy, and sales, leading cross-functional efforts to increase ad product sales, expand inventory, optimize product-market fit, and deliver measurable business impact. Your work will help shape the long-term vision for multifamily advertising and ensure Zillow remains the leading marketplace for renters to find their next apartment.
You Will Get To
Tackle complex problems to help build the most comprehensive rental marketplace in the country.
Develop business and product recommendations to grow adoption of multifamily ad products, grounded in customer and business needs, market opportunities, and strategic judgment.
Drive end-to-end initiatives that impact the Rentals business’s growth trajectory and strategy.
Design, launch, and test experiments and pilot programs to drive inventory and revenue growth.
Coordinate with cross-functional teams to establish scalable processes that support business growth.
Contribute to the long-term strategy and vision for Multifamily Advertising Products and the marketplace.
Build analytical frameworks to optimize strategic decisions and measure business impact.
8+ years of experience in Product Strategy or Strategy and Operations roles within technology companies or consulting firms.
Excellent analytical and problem-solving skills, with experience building models, defining metrics, and synthesizing data for actionable recommendations.
Experience designing and executing pilots or experiments to drive business growth or product adoption.
Strong strategic judgment and intuition for market opportunities and customer needs.
Exceptional cross-functional collaborator, able to align and influence across product, sales, marketing, and analytics teams.
Able to thrive in ambiguity, drive clarity, and lead complex programs from concept through launch.
Experience in B2B environments preferred; familiarity with real estate, rentals, or advertising products is a plus.
Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
What We Do
Join our mission to give the people power to unlock life’s next chapter. Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next. Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb. While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company. We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
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