Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of workThe teamPayward Services enables fintechs, banks, exchanges, asset managers, and DeFi protocols to embed trusted digital asset products into their platforms via a single API. Our services spans crypto trading infrastructure, on/off-ramps, tokenized equities, derivatives and prediction markets, staking and yield, and indices and market data. We serve the platforms shaping the next era of finance.
As the Lead Product Marketing Manager for Payward Services, you will own go-to-market strategy and execution for one of Kraken's highest-potential B2B growth areas — building the positioning, narratives, and enablement that drive client acquisition and revenue.
The opportunityDefine product marketing strategy for Payward Services: Partner with product, sales, and BD teams to craft the GTM vision across our full infrastructure suite — crypto trading, on/off-ramps, tokenized equities, derivatives, staking, and indices.
Drive GTM execution: Own end-to-end go-to-market planning and execution for Payward Services product launches, service line expansions, and client integrations. Translate complex infrastructure offerings into clear, compelling market narratives.
Shape positioning and messaging: Develop differentiated positioning for each service line and each client segment — fintechs, banks, exchanges, asset managers, and DeFi protocols. Build messaging that speaks to real business outcomes, not feature lists.
Build and scale sales enablement: Create the collateral, playbooks, battlecards, case studies, and objection handling frameworks that help the Payward Services sales team acquire and retain clients. Own the rebrand of existing Ramp and Embed materials under the Payward Services identity.
Own the content and social proof engine: Develop client case studies, video testimonials, and thought leadership content that builds Payward Services' credibility in market. Partner with design and content teams to bring stories to life across web, sales, and campaigns.
Lead market and competitive intelligence: Develop deep expertise on the B2B digital asset infrastructure landscape — including competitor offerings, buyer dynamics, and emerging client needs across fintech, banking, and DeFi. Translate insights into messaging and strategy.
Support demand generation: Partner with growth and paid media teams on ABM campaigns, lifecycle marketing, and inbound programs targeting priority segments. Ensure messaging consistency across every channel and touchpoint.
Champion KPIs that matter: Align marketing impact with business outcomes — client acquisition, pipeline contribution, deal velocity, and revenue from Payward Services clients.
10+ years of product marketing experience in B2B fintech, financial infrastructure, or crypto, with demonstrated success marketing to institutional or enterprise clients.
Proven track record owning GTM strategy for complex, multi-product B2B2C offerings — from positioning and messaging through launch execution and sales enablement.
Strong understanding of the digital asset ecosystem — including crypto trading infrastructure, stablecoins, tokenized assets, DeFi protocols, and the regulatory landscape.
Experience marketing to fintechs, banks, exchanges, or asset managers — with the ability to tailor narratives to each segment's distinct priorities and buying criteria.
Excellent written communicator — able to distill complex infrastructure into clear, differentiated value propositions and compelling collateral.
Collaborative and cross-functional — comfortable working across product, BD, sales, design, legal, and growth teams in a fast-moving environment.
Data-driven — uses pipeline, conversion, and revenue metrics to evaluate marketing impact and prioritize efforts.
Strategic thinker who can zoom out to set the vision while also rolling up their sleeves to execute.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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What We Do
Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD. Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin,, staking, regulated derivatives and index services. Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves. In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces. This recognition reflects our ongoing commitment to providing a flexible workplace that prioritizes wellbeing and career development. Kraken prioritizes client-centricity, security, and superior products, valuing merit and encouraging bold ideas within a transparent communication framework. Kraken offers a flexible, asynchronous, and globally remote work culture, allowing its employees (aka Krakenites) to balance team and personal needs. Kraken provides diverse learning and development programs, enabling Krakenites to chart their own professional paths in the crypto industry. Benefits include globally competitive compensation (with crypto payment options), flexible time off, wellness perks, and annual team retreats. Kraken's collaborative culture promotes authenticity, humility, and respect, encouraging candid interactions and valuing diverse perspectives from its global team. Crypto conviction is central to Kraken's ethos, driving product and service development. The company views challenges as opportunities for creative problem-solving, remaining adaptable in the fast-paced crypto industry. Kraken seeks individuals with an entrepreneurial spirit and a curious, self-starting approach to complex problems. The company fosters a culture of accountability and clear communication, valuing critical feedback for continuous improvement. Overall, Kraken's EVP reflects its commitment to building a bridge from traditional finance to crypto, both in its broader mission and in supporting employees transitioning to crypto careers.
Why Work With Us
Work at Kraken to be part of a mission-driven crypto revolution. Enjoy a flexible, remote-first culture that values bold ideas. Grow your career with competitive benefits and diverse learning opportunities. Join a collaborative team that embraces innovation, accountability, and globally inclusive perspectives.
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