Principal Product Manager

Jaspersoft is seeking an experienced Product Management Leader to drive operational efficiency and customer delight with our BI and reporting platform. This role requires a blend of technical expertise, customer focus, and leadership to collaborate across engineering, customer success, support, sales, marketing and the community. The ideal candidate will have a proven track record of owning product roadmaps, aligning priorities, and fostering user engagement in a highly technical environment.

Key Responsibilities

Product Strategy and Roadmap

• Define and maintain the product roadmap, aligning with company objectives and customer needs.

• Translate market insights, customer feedback, and technical capabilities into actionable priorities for engineering teams.

• Monitor competitive trends and adapt strategies to position Jaspersoft as a market leader.

Collaboration with Engineering Teams

• Partner with engineering leads to prioritize features and technical initiatives, ensuring timely and high-quality deliverables.

• Balance short-term customer needs with long-term technical innovation and scalability.

Engagement with Sales Teams and Customers

• Work closely with sales to understand customer pain points and translate them into solutions that drive adoption and revenue.

• Engage directly with key customers to gather feedback, identify use cases, and promote the product’s value.

Community and Documentation Ownership

• Drive engagement with the developer community to foster adoption, gather feedback, and build product advocacy.

• Oversee the development and maintenance of technical documentation, ensuring clarity, accessibility, and accuracy for both internal and external users.

Qualifications

Required:

• 10+ years of product management experience, including 5+ years in a leadership role within the software industry.

• Proven experience in product operations: managing product lifecycles, including prioritization, roadmap development and management, and release planning.

• Background in data analytics, business intelligence, or related fields.

• Strong technical acumen, with the ability to communicate effectively with engineers, and other technical as well as executive stakeholders, both internal and external.

• Excellent collaboration skills across diverse teams, including engineering, customer success, sales, and marketing.

• Experience working with geographically dispersed engineering teams.

Preferred:

• Familiarity with Jaspersoft or similar reporting/business intelligence platforms.

• Strong understanding of technical documentation best practices.

• Proven ability to engage with and grow a technical user community.

• Open Source experience

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at [email protected] for assistance.