Microsoft Azure runs some of the largest and most mission-critical services in the world. Brain is the centralized AIOps system that helps service teams understand health, detect emerging issues, reduce noise, and move toward more autonomous operations. We are looking for a Principal Product Manager to lead the Health & Detection space, driving the next generation of AI-powered health models, anomaly detection systems, signal correlation, and service health experiences.
This role sits at the center of Microsoft's Artificial Intelligence Operations (AIOps) strategy. You will define how Brain uses AI, machine learning, and large-scale telemetry to identify emerging issues, reduce human toil, improve detection quality, and accelerate customer-impact mitigation. You will partner closely with Engineering, Data Science, and service teams across Microsoft to transform operational data into actionable intelligence and autonomous decision-making systems.
Success in this role requires both strategic product leadership and deep curiosity about AI. You will be expected to identify new opportunities where AI can improve service health outcomes, shape investments in intelligent detection and automation, evaluate model performance and business impact, and drive adoption of AI-first experiences across Microsoft's cloud platform. Given the increasing focus on quality and reliability across Microsoft, this role will help drive outcomes that are highly visible to Microsoft’s Senior Leadership Team and Board of Directors. Success in this role will directly contribute to the Quality Excellence Initiative (QEI) by advancing AI-powered health intelligence, improving detection quality, reducing risk, and enabling more proactive prevention of customer-impacting issues.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Define the vision, strategy, and roadmap for the Brain Health & Detection platform, including health models, anomaly detection, signal correlation, and service health insights.
- Use telemetry, customer feedback, and Artificial Intelligence (AI) insights to identify reliability gaps, prioritize investments, and improve detection quality.
- Partner with Engineering, Data Science, and service teams to deliver scalable, secure, and trusted health and detection experiences.
- Establish success metrics and drive outcomes across detection precision, recall, alert quality, noise reduction, adoption, and time to detect.
- Lead end-to-end product execution, from problem definition and experimentation through release, adoption, and continuous improvement.
- Influence senior leaders and partner teams to align priorities, resolve tradeoffs, and drive strategy across organizational boundaries.
- Mentor Product Managers and help shape Microsoft’s long-term Artificial Intelligence Operations (AIOps) vision for autonomous service health management.
Qualifications
Required Qualifications:
- Bachelor's Degree AND 8+ years experience in product/service/program management or software development
- OR equivalent experience.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
- Bachelor's Degree AND 12+ years experience in product/service/program management or software development
- OR equivalent experience.
- 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
- 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
- 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
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Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree and 8+ years experience in product/service/program management or software development or equivalent experience
- Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check
- Bachelor's degree and 12+ years experience in product/service/program management or software development or equivalent experience
- 4+ years experience taking a product, feature, or experience to market
- 6+ years experience improving product metrics (growing usage, reducing churn)
- 6+ years experience disrupting a market for a product, feature, or experience
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
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