Principal Product Manager, Subrogation

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office
147K-200K Annually
Senior level
Artificial Intelligence • Automotive • Internet of Things • Software
The Role
Own the strategy, roadmap, architecture, and commercialization of an AI-driven outbound subrogation platform. Responsibilities include customer research, feature prioritization, ROI and adoption measurement, collaboration with engineering and data science, AI capability development, sales enablement, and enterprise customer engagement. The role requires building or relaunching products, shipping data-intensive solutions, supporting sales cycles, and operating as a hands-on product builder in a regulated industry.
Summary Generated by Built In

Salary range is:

$147,151.48 - $200,000.00

This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.


 

The RoleCCC is seeking a Principal Product Manager for our Outbound Subrogation product, one of the most consequential and underserved categories in the insurance economy. More than $30 billion flows through subrogation workflows every year, yet most carriers are still operating on outdated, manual processes. This role will have the opportunity to bring subrogation into the AI era, with an unprecedented scale of impact.
We are relaunching this product in 2027 with the ambition of building it into a category-defining platform. You will define the product strategy, own the roadmap, shape the architecture alongside engineering and data science, and be the expert in the room when carriers evaluate what to buy. You will work with a dedicated set of development pods, significant autonomy, and close partnership with senior product leadership. This role starts as an individual contributor with a clear path to building and growing your team as the product scales.


 

Key Responsibilities:
  • Own and drive the product roadmap for Outbound Subrogation user experience, including prioritization of features, data capabilities, AI enhancements, and integrations
  • Translate market signals, customer research, and competitive intelligence into a clear, defensible strategy you can articulate from the carrier floor to the executive team
  • Set and track the metrics that matter to carriers: dollars recovered, identification rate, cycle time, and other ROI signals. Be accountable for moving them.
  • Partner with data science and engineering on topics from architecture for next-best-action and workflow design to how LLM-based capabilities like explainability are deployed and governed
  • Conduct customer research with recovery managers, subrogation adjusters, and carrier teams; get concepts in front of real users and make hard product decisions based on what you find
  • Represent the voice of the user in every internal product and prioritization conversation; maintain a continuous feedback loop between the field and the roadmap
  • Contribute directly to working software alongside engineers, using AI coding tools as a part of how you work - not only a manager delegating a spec, but as a builder participating in the work
  • Build and own the ROI case for the product: define how carriers measure value from subrogation tooling and hold the product accountable to those measures
  • Partner with sales, customer success, and product marketing on go-to-market execution, sales enablement materials, and carrier-facing ROI narratives
  • Support active sales cycles as the product expert: show up in carrier conversations and help close deals by articulating value credibly to buyer stakeholders from operations leads to C-suite


 

Requirements:
  • 6+ years of product management experience in enterprise software or high-growth SaaS (preferred); Principal designation will be determined based on scope and experience
  • At least one 0-to-1 product build or major relaunch in a startup or high-velocity environment
  • Demonstrated experience building and shipping AI-driven or data-intensive products with LLMs, scoring models, or ML pipelines as core components
  • Track record of working directly with enterprise customers and senior stakeholders to validate product direction, plan for and track adoption, and support commercial outcomes
  • Deep experience in at least one complex, regulated vertical (insurance, fintech, healthtech, legaltech, or similar); direct subrogation or claims experience is a meaningful differentiator
  • Comfort operating in ambiguity, with a bias toward action and learning over extensive upfront planning

Even Better If You


  • You are a product professional who has built and shipped a product with meaningful business outcomes. You have owned a roadmap, shipped features that changed what customers could do, made hard prioritization calls, and operated as the connective tissue between engineering, data science, customers, and commercial teams, often simultaneously.
  • You have built credibility in a complex, regulated industry. You can earn the trust of practitioners, distinguish genuine insight from noise, and make product decisions that hold up under scrutiny. Insurance experience is a differentiator, but not required so long as you’re willing to learn the industry quickly.
  • You work directly alongside engineers and use AI coding tools every day. You understand enough of the architecture (data pipelines, scoring models, LLM evaluation, agentic workflow design) to hold informed technical opinions and drive architectural trade-offs.
  • You are comfortable in enterprise sales environments. You can construct a compelling ROI case, work alongside client partners in an active deal, and support the sale by making customers excited to work with you and watch your roadmap come to fruition.
  • You have the discipline to stop work that is not driving the expected results. You define success criteria before you build, test early, and have the honesty to pause investments where the data doesn’t support a path forward.
  • You have the wisdom to balance the work that will keep your existing customers happy and help attract the next customer segment to keep your product’s growth trajectory strong.
  • You establish strong relationships with your customers and internal stakeholders that allow you to help understand what matters most and to garner the support you need to make tough calls and tradeoffs. 


 

Interview Policy & Privacy Notice:

A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE.


About CCC's Commitment to Employees:

CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.

At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

CCC offers competitive compensation and benefits to support you and your families, including:

  • 401K Match

  • Paid time off

  • Annual Incentive Plan Performance Bonus

  • Comprehensive health insurance

  • Adoption Assistance

  • Tuition Reimbursement

  • Wellness Programs

  • Stock Purchase Plan options

  • Employee Resource Groups

For more information about our benefits, please check out our careers site.

Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.

Skills Required

  • At least one 0-to-1 product build or major relaunch in a startup or high-velocity environment
  • Demonstrated experience building and shipping AI-driven or data-intensive products with LLMs, scoring models, or ML pipelines as core components
  • Track record of working directly with enterprise customers and senior stakeholders to validate product direction, plan and track adoption, and support commercial outcomes
  • Deep experience in at least one complex, regulated vertical such as insurance, fintech, healthtech, or legaltech
  • Comfort operating in ambiguity with a bias toward action and learning
  • Six or more years of product management experience in enterprise software or high-growth SaaS
  • Direct subrogation or claims experience
  • Experience building and shipping products with meaningful business outcomes
  • Experience owning roadmaps, shipping customer-impacting features, and making prioritization decisions
  • Ability to work directly with engineers and use AI coding tools
  • Understanding of data pipelines, scoring models, LLM evaluation, and agentic workflow design
  • Experience constructing ROI cases and supporting enterprise sales cycles
  • Ability to define success criteria, test early, and stop investments that do not produce expected results
  • Ability to balance existing customer needs with growth into new customer segments
  • Strong customer and internal stakeholder relationship-building skills

CCC Intelligent Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CCC Intelligent Solutions and has not been reviewed or approved by CCC Intelligent Solutions.

  • Healthcare Strength — Healthcare options are presented with multiple medical plan choices alongside dental, vision, mental-health resources, wellness programs, and ancillary coverages, indicating strong coverage breadth. Company materials consistently highlight these offerings across plans.
  • Retirement Support — Retirement programs include a 401(k) with company match and clearly described plan features, supporting long‑term savings. These retirement elements are positioned as core components of the total rewards package.
  • Leave & Time Off Breadth — Leave programs feature generous PTO, paid holidays and sick time, bereavement leave, and volunteer days, with flexible or remote work noted as team-dependent. The breadth of time-off options is emphasized across benefits descriptions.

CCC Intelligent Solutions Insights

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The Company
HQ: Chicago, IL
2,000 Employees
Year Founded: 1980

What We Do

CCC Intelligent Solutions Inc. (CCC), is a leading cloud platform provider for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

Why Work With Us

When you join CCC, you’re not just joining a company—you’re joining a community that’s passionate about transforming industries and making a difference. Our state-of-the-art Chicago headquarters amenities include a full-size basketball court, health club, rooftop terrace, pool tables, shuffleboard, and other activities to help you unwind.

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