Principal Product Manager, DSSP

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Principal Product Manager – Digital Banking Integration is a senior individual-contributor product leader responsible for the integration of digital banking with the rest of Alkami’s product portfolio – both bringing digital banking capabilities into other products and bringing other products into the digital banking experience. Digital banking is Alkami’s largest and most complex product and the anchor of the Digital Sales & Service Platform (DSSP) vision, which weaves Alkami’s product lines together into differentiated, value-creating experiences for our clients.
This role does not own the digital banking product itself. Instead, it owns the connective tissue between digital banking and the broader ecosystem – the marketing solution, the origination system, the fraud prevention system, and other products in the portfolio. The Principal PM defines and drives the direction for these integrations in both directions and ensures they are delivered with quality and measurable client value.
This is a high-impact, senior IC role for someone who leads through influence rather than direct reports. The Principal PM leverages the resources on their team to execute integration projects and builds strong relationships across the many teams that own digital banking and the other products in scope, in order to deliver cross-team initiatives end to end.
Critically, this person thinks beyond any single product. They surface their own ideas for creating new value through deeper, bidirectional integration across Alkami’s ecosystem, identify where those integrations unlock differentiated client value, and champion that vision across the organization. This position reports to the Senior Manager, Product Management – DSSP. Integration Direction & Delivery

• Own the direction and delivery of digital banking integrations – both integrating digital banking into other products and integrating other products into digital banking.

• Define a clear vision and roadmap for these integrations and ensure consistent, high-quality execution against it.

• Leverage the resources on the team to execute integration projects, providing the prioritization, clarity, and direction needed to deliver.

• Balance long-term integration strategy with the day-to-day decisions required to keep delivery on track.

Cross-Product Vision & Integration

• Think critically about strategy and surface original ideas for creating new value through deeper, bidirectional integration across Alkami’s product ecosystem.

• Identify and champion opportunities to connect digital banking with the marketing solution, origination system, fraud prevention system, and other products – in both directions – in ways that differentiate Alkami for clients.

• Translate the broader DSSP vision into concrete, integrated experiences that link digital banking with the rest of the portfolio.

• Evaluate trade-offs and dependencies across products to ensure integrations create durable client value rather than added complexity.

Cross-Team Leadership & Influence

• Build strong relationships with the many teams that work on digital banking and the other products in scope, leading cross-team integration initiatives through influence rather than authority.

• Partner closely with the other product teams in the DSSP group, as well as Engineering, Client Success, Sales, and Support, to align on shared goals and execute integration initiatives.

• Serve as a trusted point of coordination across the teams whose products are being integrated, ensuring alignment on priorities, dependencies, and outcomes.

• Communicate integration direction, progress, and trade-offs clearly to stakeholders, including senior leadership.

Execution & Decision-Making

• Drive high-impact initiatives from concept through delivery, removing ambiguity and keeping teams focused on outcomes.

• Make and defend prioritization and trade-off decisions based on data, client needs, and strategic alignment across the portfolio.

• Anticipate and resolve cross-team dependencies, escalations, and roadmap conflicts before they impact delivery.

• Define clear objectives, success metrics, and measures of impact for digital banking integration initiatives.

Technical & Domain Knowledge

• Develop deep expertise in digital banking and in how it integrates with the broader Alkami product portfolio to serve financial institution needs, including compliance and scalability considerations.

• Stay informed on industry trends and best practices in digital banking, digital sales and service, and platform and product integration.

• Partner with Technology to understand dependencies and constraints, ensuring integration direction aligns with system architecture and development roadmaps.

QualificationsExperience

• 10+ years of product management experience, including significant experience as a senior individual contributor on large, complex products.

• Experience owning the integration of a flagship or platform-scale product with other products, preferably within FinTech or banking.

• Proven track record of leading cross-team initiatives through influence and delivering them end to end.

• Demonstrated success identifying and executing integrations across multiple products that created differentiated customer value.

Skills

• Strategic Thinking – Ability to think critically about vision and strategy and to surface original ideas for creating new value through cross-product integration.

• Leadership Through Influence – Proven ability to lead cross-team initiatives and drive outcomes without direct authority.

• Cross-Functional Collaboration – Skilled at building strong relationships across product, Engineering, Sales, Support, and Client Success teams.

• Product & Business Acumen – Strong understanding of how integrated, cross-product experiences drive client value, differentiation, and growth.

• Decision-Making & Prioritization – Comfortable making and defending trade-off decisions across competing priorities based on data and strategic alignment.

• Communication & Influence – Strong ability to articulate product direction, strategy, and roadmap to stakeholders, including executive leadership.

Success Metrics

• Successful, on-track delivery of the digital banking integration roadmap against strategic objectives.

• New client value and differentiation created through deeper, bidirectional integration of digital banking with other products in the ecosystem.

• Effective execution of cross-team integration initiatives led through influence.

• Quality and adoption of integrated digital banking experiences across clients.

• Alignment of integration direction with the broader DSSP vision and company strategy.

Personal Attributes

• Proactive & Self-Motivated – Takes initiative and drives progress with minimal supervision.

• Detail-Oriented & Organized – Manages multiple priorities effectively while maintaining focus on key deliverables.

• Collaborative Mindset – Works well across teams, building strong relationships with stakeholders at all levels.

• Analytical & Data-Driven – Uses data to inform decisions, measure impact, and adjust strategies as needed.

• Resilient & Adaptable – Navigates change with confidence and thrives in a fast-paced, evolving environment.

• Leadership Presence – Inspires trust and confidence while advocating for product strategy and execution.

Reporting

This position reports directly to the Senior Manager, Product Management – Digital Sales & Service Platform (DSSP). This is a senior individual-contributor role with no direct reports.

The salary range for this position is: $188,000 - $235,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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