Principal Product Manager - Consumer Identity & User Ecosystem, Microsoft AI Experiences

Posted 7 Hours Ago
Be an Early Applicant
3 Locations
In-Office
143K-331K Annually
Senior level
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
The Role
Lead product strategy and roadmaps for a unified consumer identity graph and user ecosystem. Drive signal evaluation, metrics and experiments, APIs and platform capabilities, sign-in/consent experiences, and privacy/compliance coordination across partner teams to deliver adoption and revenue impact.
Summary Generated by Built In
Overview

The Microsoft AI Experiences (AIX) team ties together the signal of billions of users across Ads, Bing, Copilot, Edge, Xbox, LinkedIn, and third-party inventory so people are recognized and served as one user wherever they show up, with one identity, one consent state, and privacy policies that travel with them. Underneath sits an identity graph that has to stay precise, comprehensive, and usable for every product that reads from it. We are hiring two Principal Product Managers to help build the identity foundation behind Microsoft's consumer products. 

As a Principal Product Manager on this team, your day-to-day will be more technical than most PM roles, and the ambition is company-wide, so the work runs through many organizations, each with its own roadmap, constraints, and incentives. The graph is being rebuilt around probabilistic methods, and new signal has to prove its quality and revenue impact before it ships. Your job is to hold the vision through all of that, turn it into a concrete multi-surface roadmap, and keep every stakeholder org aligned and moving. Success is shipped product that partner teams adopt because it's the fastest way for them to build well. You will own major parts of this roadmap end to end, from the graph's architecture and signal quality to the sign-in, consent, and transparency experiences built on top, and where you go deepest will depend on your background. You'll build deep identity, monetization, and AI product intuition, plus real judgment about the tradeoffs between coverage, precision, privacy, and company-wide coherence.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  


Responsibilities
  • Set the product vision for a unified user ecosystem across Microsoft's consumer surfaces and own its surfaces end to end, from PRD through launch and iteration: graph architecture and modernization, signal integration, sign-in and consent pathways, and the transparency and controls users see.
  • Evaluate new signal on evidence, from Microsoft's own surfaces to partner data and third-party identity sources, sizing each for uplift and revenue impact and taking it to a ship or no-ship decision.
  • Define the metrics that describe the system (coverage, match rates, sign-in conversion, consent health, partner adoption) and design the experiments that tie changes to revenue and product outcomes.
  • Work daily with engineering and data science: translate requirements into architecture and design contracts, review the work in detail, and unblock delivery as the system evolves.
  • Build platform capabilities other teams adopt, meaning shared services, APIs, and defaults that make the aligned implementation the easiest one to ship, and keep partner roadmaps aligned by surfacing divergences early and driving them to decisions.
  • Keep privacy and compliance built in from the start: run data source audits and work through consent boundaries with privacy, legal, and policy partners so new signal and new experiences ship without regulatory surprises.

Qualifications

Required Qualifications:

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.

Preferred Qualifications:

  • Bachelor's Degree AND 12+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • Experience shipping data-heavy consumer platform products: identity resolution, personalization, ads and monetization, measurement, or capabilities other teams build on.
  • Technical fluency across data pipelines, matching and graph architectures, APIs, and experimentation systems, enough to hold your own in design reviews.
  • A track record of using data, experiments, and quality metrics such as coverage, accuracy, and match rates to make roadmap and ship decisions.
  • The product sense to set direction for a multi-surface ecosystem, and the influence to bring senior stakeholders along and drive platform adoption.
  • Experience building consent, transparency, or user-control capabilities, and shipping identity or advertising products within privacy and compliance constraints.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Product Management IC6 - The typical base pay range for this role across the U.S. is USD $165,600 - $296,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Skills Required

  • Bachelor's degree and 8+ years experience in product/service/program management or software development or equivalent experience
  • Experience shipping data-heavy consumer platform products (identity resolution, personalization, ads/monetization, measurement)
  • Technical fluency across data pipelines, matching and graph architectures, APIs, and experimentation systems
  • Track record of using data, experiments, and quality metrics (coverage, accuracy, match rates) to make roadmap and ship decisions
  • Product sense and influence to set multi-surface ecosystem direction and drive platform adoption with senior stakeholders
  • Experience building consent, transparency, or user-control capabilities and shipping identity or advertising products within privacy and compliance constraints

Microsoft Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.

  • Fair & Transparent Compensation Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
  • Retirement Support Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
  • Parental & Family Support Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.

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The Company
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Year Founded: 1975

What We Do

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

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