US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.*
And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.
Key Responsibilities:
- Platform Strategy & Roadmap - Define and drive the connectivity platform that enables seamless integration with carriers at a global scale and architecture serving tens of millions of customers. Build abstraction layers that normalize varying partner capabilities, protocols, and data formats as well as regional requirements into unified platform services and customer offerings. Navigate multi-jurisdictional complexity including data sovereignty, privacy regulations, and regional tax and compliance requirements.
- Future-Ready Innovation - Accelerate our ability to go-to-market quickly with leading product offerings and capabilities in a test-and-learn approach. Develop platform capabilities that anticipate and enable future business models including connectivity-as-a-service and network marketplaces. Design extensible architecture that can incorporate emerging connectivity types (satellite, private networks, etc.) and use cases (IoT, autonomous vehicles, etc.).
- Cross-Functional Leadership - Provide strategic direction to engineering teams, translating platform vision into executable development plans and technical requirements through hands-on collaboration. Partner with growth and operations to balance resources and ensure successful product launches across the organization. Drive alignment between executive leadership and external stakeholders on platform priorities and trade-offs.
Qualifications:
- 8+ years of product management experience with at least 4 years managing mature, scaled platform products.
- Proven track record of building or evolving platforms that operate across multiple countries and regulatory environments in partner ecosystems with varying technical capabilities.
- Success in driving platform transformation initiatives that unlock new business opportunities.
- Experience building platforms that support multiple business models simultaneously within a diverse partner ecosystem.
- Experience working at a wireless carrier, MVNO, or CSP.
- Experience with AI platforms and tools to accelerate product development.
- Bachelor’s degree in Computer Science, Engineering, or related technical field
Benefits:
- Competitive salary - $180k-210k (NYC based. onsite Monday-Wednesday)
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
- Flexible working hours
Skills Required
- 8+ years of product management experience
- at least 4 years managing mature, scaled platform products
- experience working at a wireless carrier, MVNO, or CSP
- Bachelor's degree in Computer Science or Engineering
- proven track record of driving platform transformation initiatives
- experience with AI platforms to accelerate product development
What We Do
At US Mobile, we’re on a mission to revolutionize connectivity. We're building a next-generation connectivity platform to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and forward-thinking UI design. Whether it’s with our free high-speed international roaming, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most delightful user experience all backed by our excellent customer service. US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.
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