Principal Product Manager - Capability Lead (m/f/x)

Sorry, this job was removed at 08:16 a.m. (UTC) on Friday, May 02, 2025
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Vienna, AUT
Hybrid
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role

Your role at Dynatrace
The Account Experience Solution is responsible for managing and continuously enhancing the product portfolio to support our fast-growing subscription-based business with over $1.5 billion in ARR. We operate mission-critical usage metering systems, provide customers with advanced tools for insights and control over their Dynatrace spend, and develop products to manage the entire subscription lifecycle. We are dedicated to digitally enabling the customer purchase journey, catering to both existing and future digital buyers, and driving Product-Led-Growth initiatives to accelerate the adoption of the Dynatrace Platform.
We are seeking a visionary Principal Product Manager to establish and lead a new capability within the Account Experience Solution. This capability, comprised of engineering teams and product managers, will work on diverse initiatives across the customer purchase journey. The goal is to complement our high-touch enterprise sales motions with low/no-touch options, accelerating the onboarding of new customers and expanding growth within existing ones.
To excel in this role, you will need the ability to develop impactful product strategies and drive successful execution in a highly cross-functional setting across a broad range of topics. Those include, but are not limited to:

  • Value Discovery: Provide a frictionless, self-service discovery of the Dynatrace Platform through Sandboxes for both prospects and existing customers and a best-in-class Free Trial experience.
  • Hyperscaler Marketplaces: Develop compelling offers and build reliable integrations across all Hyperscaler Marketplaces to guarantee seamless and secure large-volume transactions.
  • Partners Business: Develop products, integrations, and self-service support for our largest partners to sell Dynatrace at scale.
  • Product-Led-Growth: Design and develop Product-Led-Growth (PLG) frameworks to support the Marketing and Product organization in driving product adoption across our entire customer base.


Responsibilities

  • Lead the capability in close alignment with the capability leadership team.
  • Develop a strong vision, mission, and roadmap for the capability.
  • Co-own the product strategy with the Solution Product Lead for the core focus areas within the capability.
  • Represent the leadership team (internally & externally).
  • Collaborate and regularly align with senior stakeholders across the organization to ensure a successful execution of the strategic initiatives.
  • Identify pain points and opportunities for additional customer and business value.
  • Drive resource planning (staffing) and identify key-invest areas in alignment with the company's business goals.
  • Act as a domain leader, inspire, guide, and closely work with the product management team.
  • Promote product management methodologies, tools, and best practices through coaching, mentoring, and setting an example for product managers.


What will help you succeed

  • 7+ years of product management experience or equivalent role within a SaaS software product company, preferably in a B2B environment.
  • 3+ years in a product lead role, preferably larger teams of 10 or more product managers.
  • Strong experience in developing and executing product strategies resulting in significant business impact.
  • Proven track record in defining and executing Product-Led-Growth initiatives (Acquisition and Expansion) within a B2B environment.
  • Ideally previous experience in the Observability space.
  • Significant experience working in a Matrix organization and ability to lead through influence
  • Ability to handle complex conversations, externally with our customers and internally with our senior Stakeholders
  • Outstanding organizational and leadership skills, hands-on mentality and proactivity.
  • High degree of resilience, ability to deal with uncertainty, and strong decision-making skills.
  • Clear sense of ownership and accountability, excellent communication skills with team, peers, and stakeholders alike, as well as strong bias for action.


Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.


Compensation Data

  • We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 90.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Paid time off, parental leave, volunteer time off, and quarterly company‑wide Wellness Days are highlighted, with some U.S. materials describing an unlimited PTO model. These programs underscore meaningful opportunities to unplug and balance time away from work.
  • Retirement Support U.S. offerings include a 401(k) plan with a documented company match and, for eligible employees, a non‑qualified deferred compensation plan. This combination signals structured support for tax‑advantaged saving beyond the basics.
  • Equity Value & Accessibility An Employee Stock Purchase Plan is maintained under the 2019 program, and job postings reference equity and bonus components as part of total rewards. Shares are reserved for issuance, indicating access to ownership in eligible countries.

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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