Principal Product Manager, Agents

Posted 3 Hours Ago
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Santa Clara, CA, USA
Hybrid
Senior level
Software
The Role
Own the product direction and launch of an agentic B2B SaaS product for go-to-market operations. Define agent behavior, build evaluation suites, analyze traces, diagnose failures, and design permissions, approvals, recovery paths, and audit trails. Collaborate closely with RevOps, marketing operations, design partners, engineering, and data-system stakeholders. This is a senior individual-contributor product role focused on taking an agentic product from concept through production, not platform development, people management, or model training.
Summary Generated by Built In
What You’ll Do

Own the Product

• Set direction and make the calls on what ships, in what order, and what gets cut

• Take ambiguous problems and resolve product, system behavior, and interaction model together, not sequentially

• Build the prototypes and working examples that make an abstract idea arguable

• Work directly and often with RevOps and marketing ops leaders, in their environments, so as to bring the reality of their challenges into solutions

• Drive design partner interactions to iterate the product

Define What Good Looks Like

• Define the correct behavior for the agents on this product

• Build the golden sets and help write meaningful evals yourself

• Read the traces. Build intuition for how the agent behaves on live work, not on your test cases

• When it goes wrong, characterize the failure: prompt problem, tool problem, context problem, or product problem

Design for Trust

• Design the permissions and approvals that define what the agent does on its own and what it must ask about

• Design the recovery paths: a failed tool call, wrong data, an uncertain agent

• Design the audit trail, so a RevOps leader can prove next quarter what the agent did and why

• Navigate operating alongside Salesforce and other data systems, where the records live and the actions land

QualificationsRequired Qualifications

• 7-8+ years in product management, owning products end to end

• At least one agentic product you took to launch. Not a prototype, not an internal pilot, not a feature with an LLM call in it. Something that ran in production and taught you things you’d do differently

• You wrote evals yourself. You’ve built the suites, set the pass criteria, and debugged failures by reading traces. You know how far apart eval theory and eval practice are

• Depth to reason about tool calls, context, retrieval, latency, and cost as product decisions, and to hold your own with senior engineers

• Real UX judgment. Opinions about interfaces you can show the work behind and defend past the first objection

• Comfort without scaffolding. There’s no eval harness, research cadence, or instrumentation waiting for you. You build what you need and move

• Genuine curiosity about B2B go-to-market operations. Not a RevOps expert on day one, but energized to learn the domain deeply

Preferred Qualifications

• Taking a 0→1 product from concept to revenue in B2B SaaS

• The Salesforce ecosystem, or any system of record where governance and permissions are non-negotiable

What This Role Is Not

• Not a platform role. You’re not building services or shared capabilities for other product teams

• Not a people management role, but a senior independent contributor role.

• Not forward-deployed, solutions, or program management for someone else’s roadmap

• We’re not asking you to train models. You don’t need to be a data scientist or an ML engineer

Skills Required

  • 7-8+ years of product management experience owning products end to end
  • At least one agentic product taken to production launch
  • Experience writing evaluations, building evaluation suites, setting pass criteria, and debugging failures through traces
  • Ability to reason about tool calls, context, retrieval, latency, and cost as product decisions
  • Ability to collaborate effectively with senior engineers on technical product decisions
  • Strong UX judgment supported by demonstrable work
  • Comfort operating independently without established evaluation, research, or instrumentation processes
  • Curiosity about and willingness to learn B2B go-to-market operations
  • Experience taking a 0-to-1 product from concept to revenue in B2B SaaS
  • Experience with the Salesforce ecosystem or another governed system of record
Am I A Good Fit?
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The Company
HQ: Santa Clara, CA
240 Employees
Year Founded: 2012

What We Do

Today’s growth leaders are powering their B2B selling with LeanData, the gold standard in modern revenue orchestration and an essential element of the modern RevTech stack. The LeanData Revenue Orchestration Platform, powered by No-Code Automation, simplifies and accelerates the coordination of all the plays, people, and processes needed to transform buyer signals into buying decisions. With LeanData, revenue teams operate with precision and alignment, taking every change in stride and driving operational excellence that fuels compelling buyer experiences.

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