Principal Product Designer - London, UK, Hybrid

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London, England
Hybrid
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Our Purpose 
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you'll make an impact

  • Define strategic design direction and vision for key areas or initiatives
  • Collaborate with design, product, strategy, and technology leaders to align on direction
  • Clearly communicate strategic design direction to designers and teams
  • Drive impact as a force multiplier—amplifying team efforts to better solve customer problems

What you'll do

  • Champion and drive product principles and practices, including exploring new critical thinking approaches to solve complex customer problems
  • Introduce new technologies, techniques and design tools to improve performance and process
  • Ensure strategies are set up to scale and evolve solutions to critical customer problems across multiple teams and areas of the business
  • Work closely with Marketing, Product Management, and Engineering to deliver stunning and effective end-to-end product experiences

What you'll bring with you

  • Experience leading other designers working on complex software and services
  • Experience building and iterating on a product based on usage patterns, user feedback and an evolving strategic and landscape
  • A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
  • A mastery of the entire design process from uncovering customer needs and pain points, to executing elegant interfaces

Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

What the Team is Saying

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

We believe that by simplifying the complex we're not only making life better for small business, we’re helping to create a stronger, more vibrant economy. When you join this team, you’re impacting local communities, on a global scale. Being a Fast Co. Best Workplace for Innovators is a direct reflection of our creative, curious culture.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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HQWellington, NZ
Singapore
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Sydney, NSW
Toronto, Ontario
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