DISQO is an Experience AI Platform that helps brands create more meaningful interactions by providing accurate and authentic insights into every brand experience. We achieve this by connecting everyday consumers with the brands they value, capturing their sentiment and journeys and then utilizing AI to provide brands with actionable insights. DISQO is changing the way that the world’s largest brands, agencies and media companies increase the effectiveness of their advertising to grow their brands. Our mission is to build the world’s most trusted platform that fuels brand growth.
When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!
About the Role:
As an exceptional design leader, you are user-centric and have a proven track record of creating innovative and impactful enterprise analytics or insights products. You will need to be a strategic thinker who can simplify complex problems, craft intuitive and compelling experiences, and ensure design excellence across the platform. You should thrive in fast-paced environments, focus on delivering value, and keep track of trade-offs to balance user needs and business goals effectively.
This is an individual contributor role reporting directly to the Co-founder/CTO of the Company (located in Los Angeles). You will collaborate with the product and engineering teams to shape DISQO’s product vision, strategy, and culture while contributing to every aspect of design, from ideation to execution. This role requires a deep understanding of data visualization, interaction design, and SaaS platform development. The ideal candidate is a hands-on design practitioner with a track record of success in crafting data-driven, AI-powered experiences for enterprise-grade SaaS platforms.
What you will do:
- Design Strategy & Vision:
- Partner with leadership and the product team to define and drive an AI-first design vision and strategy, ensuring alignment with DISQO’s mission and business objectives.
- Identify user needs, market trends, and competitive insights to create impactful and data-centric design solutions.
- Establish a forward-thinking design framework that integrates data visualization and AI-driven interactions into intuitive user experiences.
- Product Design Excellence:
- Lead the design of features for data ingestion, transformation, visualization, and AI-powered analytics and story telling, focusing on usability and performance.
- Develop wireframes, prototypes, and high-fidelity designs that translate complex workflows into simple, elegant experiences.
- Ensure consistent application of design principles across the platform, delivering scalable, user-friendly, and visually compelling solutions.
- AI & Data Visualization Innovation:
- Design AI-driven interfaces that surface actionable insights for brands in real time.
- Innovate on data visualization techniques to present complex datasets in ways that are accessible and meaningful to users.
- Ensure the platform meets enterprise-grade usability, accessibility, and compliance standards.
- Hands-On Product Design:
- Actively design and deliver wireframes, prototypes, and high-fidelity visuals, contributing directly to product features from concept to implementation.
- Collaborate closely with engineering and product teams, embedding yourself in the workflow to ensure design intent is carried through to execution.
- Maintain direct responsibility for the quality of design deliverables, ensuring usability, performance, and visual excellence.
- Stakeholder & Customer Engagement:
- Work closely with stakeholders across sales, customer success and marketing to understand user feedback and incorporate it into the design process.
- Serve as an advocate for the user, ensuring their needs are represented in all product discussions.
- Regularly present design concepts and solutions to internal teams and external customers to gather feedback and validate assumptions.
- Metrics & Design Performance:
- Define and track design-specific KPIs to measure the success of features and overall user experience.
- Use data and user research to iterate on designs, continuously improving usability, adoption, and engagement.
What you bring to the role:
- 10+ years of experience in product design, with at least 5 years designing data-driven experiences for Analytics or AdTech/MarTech platforms.
- Proven ability to deliver hands-on, high-quality design work at every stage of the product lifecycle.
- Experience with designing data visualization, data exploration, and interactive charts
- Proficiency in Figma with a strong portfolio showcasing your design process, problem-solving skills, and user-centered design.
- Experience in creating responsive designs for both web and mobile applications.
- Strong understanding of UX/UI principles, user flows, wireframing, and prototyping.
- Attention to detail and the ability to balance creativity with business goals.
- Excellent communication skills and the ability to collaborate with cross-functional teams.
- Strong technical acumen and direct experience working closely with engineers to bring designs to life.
- Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or a related field; advanced degrees preferred.
- Experience with chat, conversational UIs or AI-driven interfaces is a big plus.
#LI-MV1
At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor.
You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog.
Perks & Benefits:
·100% covered Medical/Dental/Vision for employee, competitive dependent coverage
·Equity
·401K
·Generous PTO policy
·Flexible workplace policy
·Team offsites, social events & happy hours
·Life Insurance
·Health FSA
·Commuter FSA (for hybrid employees)
·Catered lunch and fully stocked kitchen
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to Employees
·Access to personal and professional growth tools - Calm App & LinkedIn Learning
Note: The benefits noted above are for full time US based employees only.
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.
What We Do
We propel experiences the world needs by putting people at the center. DISQO is the brand experience (BX) platform for understanding every customer experience.
Our mission is to build the most trusted BX platform that fuels brand growth.
Founded in 2015 and headquartered in Los Angeles, DISQO is recognized as a hyper-growth tech startup and one of the best places to work in the US, with more than 300 team members globally. Follow @DISQO on LinkedIn and Twitter/X.
Why Work With Us
Naturally curious and collaborative? Love tech? You’re in the right place.
Technologists, scientists, marketers and more... our mission is to build the most trusted insights platform that fuels brand growth. We bridge the gap between brands who want to know and people who want to share information to improve our human experience.
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DISQO Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In 2023, we implemented a structured hybrid model for employees who live within 50 miles of any of our physical offices (Glendale, CA/Newtown, CT/New York, NY/Yerevan, Armenia). All other employees are encouraged to visit offices.