Principal Product Designer, Jira

Reposted 10 Days Ago
Hiring Remotely in 94104, San Francisco, CA, USA
In-Office or Remote
184K-289K Annually
Expert/Leader
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Lead product design for Jira, creating end-to-end enterprise software experiences and AI-native workflows. Define strategic design vision, modernize design language, and coordinate interconnected projects across teams. Conduct research, prototype complex integrations, establish success metrics, and balance customer, business, and technical needs. Mentor designers, influence senior stakeholders, facilitate cross-functional alignment, and deliver cohesive experiences across Jira, Rovo, and first- and third-party agent ecosystems.
Summary Generated by Built In
Design | San Francisco, United States | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Jira is the beating heart of Atlassian's System of Work, evolving from a system that helps teams manage work into an intelligent partner for how modern work gets done.
Unifying organizational context, capabilities, and agentic workflows - and enriched by the Teamwork Graph and powered by Rovo, 1P, and 3P agents - Jira turns everyday collaboration into a blend of human creativity, enterprise-grade reliability and agent-driven execution.
Your future team
The Jira Design team's remit is to continuously evolve Jira into the modern choice for work management and to unleash the power of every team.
We are looking for a Principal Product Designer to be a key leader within the Jira Design team. In this role, you will report into a Senior Design Manager, and join an organization consisting of multiple teams in Australia and North America. As a high level individual contributor, you'll lead and execute visionary work across Jira, Atlassian's flagship product within the Teamwork Collection app suite.
What you'll do:
As a Principal Product Designer, you will conceptualise and deliver industry-leading experiences. You'll mentor our Jira design team, lead strategic initiatives, set cohesive vision, and manage interconnected projects so Jira feels designed by one hand .
As a Product Designer at Atlassian, you'll:
  • Make a substantial impact at scale. We have more than 10M users worldwide, and teams both large and small depend on our software. As a designer involved from product strategy to UI implementation, your work will have direct customer impact.
  • You will own the entire design process. Instead of designing isolated features, you will define end-to-end product experiences and user journeys.
  • Collaborate with some of the industry's smartest and kindest people. You'll work on a multidisciplinary product team with engineers, product managers, content designers, researchers, brand and marketing experts, and analysts to advocate for the user experience and ship industry-leading work.
  • Amplify Atlassian's System of Work and Jira's role within the Teamwork Collection app suite. You will help usher in a new era of connected context, powerful Rovo capabilities and third-party agent tooling and integrations.
  • Champion our users and great design. We run a world-class design organisation and aim to make customers love our products, measuring our work against competitors and industry standards.

What this looks like day-to-day
  • Design end-to-end experiences that integrate AI into Jira workflows and collaboration.
  • Design journeys and patterns that modernise Jira's design language and create cohesion across our platform, Rovo and 1P/3P agentic workflows.
  • Partner with leadership, stakeholders, and cross-functional teams to define a unified vision for modern work management at Atlassian.
  • Lead design projects from concept to delivery, owning customer value, outcomes, and impact.
  • Define success metrics to ensure designs deliver customer value and business impact.
  • Identify opportunities to improve our apps and platform and to advance AI-native product evolution.

Your background
  • 9+ years of end-to-end product design experience leading visual, UX and conceptual UI craft across complex enterprise software
  • An exceptional eye for detail, with specialist UI craft and visual design execution skills
  • Advanced prototyping skills, including complex configurations, technical integrations and the ability to make sophisticated concepts tangible
  • Demonstrated experience shaping AI-native processes, workflows and agentic systems, including third-party agents and MCP integrations
  • Experience leading end-to-end UX and product design for ambiguous, strategic problems, translating complexity into clear direction and scalable experiences
  • A passion for storytelling, with the ability to bring design direction to life through compelling narratives that align and influence senior audiences
  • Experience conducting and applying customer research, including design thinking, prototyping and conceptual modelling, to shape product strategy and direction
  • A demonstrated ability to balance customer needs with business goals, market viability and technical feasibility, while making high-quality decisions in conditions of ambiguity
  • Facilitation and cross-functional leadership skills, with the ability to integrate the work of multiple teams, align diverse perspectives and facilitate discussions that lead to company-wide outcomes
  • The ability to define programs and interconnected projects, establish measures of success, test assumptions and outcomes, and incorporate feedback to improve direction over time
  • Strong executive-level stakeholder engagement, including change management, risk mitigation and the ability to negotiate complex trade-offs
  • Experience improving processes, methodologies and ways of working to increase product quality, team velocity, customer value and adoption of new capabilities

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
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Skills Required

  • 9+ years of end-to-end product design experience leading visual, UX, and conceptual UI craft across complex enterprise software
  • Exceptional attention to detail with specialist UI craft and visual design execution skills
  • Advanced prototyping skills, including complex configurations and technical integrations
  • Experience shaping AI-native processes, workflows, and agentic systems, including third-party agents and MCP integrations
  • Experience leading end-to-end UX and product design for ambiguous, strategic problems
  • Ability to translate complexity into clear direction and scalable experiences
  • Strong storytelling skills for aligning and influencing senior audiences
  • Experience conducting and applying customer research, design thinking, prototyping, and conceptual modeling
  • Ability to balance customer needs with business goals, market viability, and technical feasibility
  • Facilitation and cross-functional leadership skills
  • Ability to define programs and interconnected projects, establish success measures, test assumptions, and incorporate feedback
  • Executive-level stakeholder engagement, change management, risk mitigation, and complex trade-off negotiation
  • Experience improving processes, methodologies, and ways of working to improve product quality, team velocity, customer value, and adoption

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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Employees work remotely.

Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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