Atlassian provides tools to help every team unleash their full potential.
The Role
Lead the design, development, deployment, and continuous improvement of AI/ML solutions for enterprise customers. Build integrations using Python or JavaScript, APIs, microservices, and enterprise systems; analyze data; automate workflows; manage AI risk, privacy, and compliance; mentor engineers; and align technical solutions with business objectives.
Summary Generated by Built In
Engineering | San Francisco, United States | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your future team
As a Principal Forward Deployed Engineer (FDE) at Atlassian, you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian's AI capabilities to solve complex, real-world problems. You'll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.
What you'll do
As a Principal Forward Deployed Engineer, you will:
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Your future team
As a Principal Forward Deployed Engineer (FDE) at Atlassian, you'll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian's AI capabilities to solve complex, real-world problems. You'll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.
What you'll do
As a Principal Forward Deployed Engineer, you will:
- Lead the design, development, and deployment of AI/ML-powered solutions tailored to customer needs.
- Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
- Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction.
- Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
- Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
- Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
- Mentor and guide junior engineers, fostering a culture of innovation, collaboration, and continuous learning.
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
- Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Skills Required
- 10+ years of experience in backend software development
- 5+ years delivering impactful AI/ML solutions in production environments
- Experience as a founding or forward-deployed engineer in 0-to-1 product development
- Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks
- Proficiency in Python, JavaScript, or similar programming languages
- Experience with APIs, microservices, and enterprise integration
- Ability to solve complex, ambiguous problems in rapidly changing environments
- Strong communication and collaboration skills, including influencing cross-functional teams without formal authority
- Experience with AI risk assessment, data privacy, and compliance such as GDPR
- Strategic and innovative thinking with a record of aligning technical solutions to business goals
- Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features
- Familiarity with regulated industries such as finance or healthcare
- Experience deploying AI solutions to complex production systems at scale
- Prior experience mentoring or leading engineering teams
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
-
Parental & Family Support — Parental support is highlighted through generous paid leave for birthing and non-birthing parents, plus fertility, adoption, and surrogacy benefits. Family-building coverage also includes IVF and fertility preservation.
-
Healthcare Strength — Healthcare is described as comprehensive, spanning medical, dental, vision, disability and life insurance, HSA/FSA access, and extensive mental-health resources. Support includes counseling and crisis services.
-
Retirement Support — Retirement benefits are noted as a standout feature in the U.S., including a company 401(k) match with immediate vesting. This structure supports long-term savings as part of total compensation.
Atlassian Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
Gallery
.png)
.png)
Atlassian Teams
Atlassian Offices
Remote Workspace
Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
Typical time on-site:
None
San Francisco, CA
Australia
Japan
Canada
Netherlands
Amsterdam, NL
Austin, TX
Austin, TX
Bellevue, WA
India
Boston, Massachusetts
Boston, MA
Chicago, IL
Poland
Mountain View, CA
New York, NY
Australia
Learn more
