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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
This role is the strategic growth role for Singapore. While the PDM focuses on high-velocity VARs and resellers, the Partner Sales Manager (PSM) is responsible for the long-game: embedding New Relic into the fabric of Global System Integrators (GSIs) and capturing the massive Global Capability Center (GCC) market in ASEAN.
In the ASEAN context, GSIs like Wipro, TCS, and Infosys are not just partners; they are often the de facto IT departments for the world’s largest companies. This role is about "Selling To" (MSP model) and "Selling Through" (New Logo pipeline) these giants.
Your opportunityNew Relic is currently seeking a Principal Partner Sales Manager to join our APJ Alliances & Channels Team as a high-impact individual contributor based out of Singapore! The A&C organization owns all partner relationships, defines engagement strategies, closes partner-involved opportunities, builds joint GTM initiatives, improves product value through integrations, and drives distribution through leading cloud marketplaces. In this senior IC role, you will autonomously establish and scale partnerships with leading cloud providers and GSIs, acting as a strategic pillar for the region and providing peer mentorship to the broader team.
What you'll do
- Spearhead APJ-based partner relationships end-to-end, taking autonomous ownership of contractual requirements, marketplace offerings, and GTM execution.
- Build, strengthen, and maintain relationships at multiple executive levels across cloud and GSI partners to drive visibility and partnership growth.
- Ensure partners’ sales, technical, service, and management resources are fully enabled to make the partnership successful.
- Drive a joint partner business planning process to define mutual performance objectives, joint customer targets, and critical achievements.
- Align closely with cloud partners and internal alliance team members to identify, build, and launch SaaS offerings.
- Collaborate with cross-functional internal teams to establish and document standard processes for co-selling.
- Build and independently own the partner-sourced pipeline across your managed ecosystem.
- Maintain high-level relationships with partners, ensuring strategic goals are aligned with field activities while driving cross-team orchestration.
- Ensure training, enablement, and educational sessions are executed across your partner portfolio.
- Maintain rigorous reporting on partner opportunities, pipeline development, and deals won.
This role requires
- Bachelor’s degree or foreign equivalent from an accredited institution. Progressive experience in the specialty will be considered in lieu of education.
- Extensive proven experience, with strong alliances, business partnerships, or account management background in APJ (specifically Singapore and ASEAN).
- Significant experience as a senior contributor building and driving successful at-scale cloud provider and GSI ecosystem partnerships.
- Impressive track record in structuring joint business plans, value propositions, campaigns, and GTM strategies, successfully achieving strategic joint opportunity goals.
Bonus points if you have
- EExperience within the Observability space in APJ.
- The ability to synthesize, communicate, and evangelize a vision with internal field teams and external partners.
- Global Delivery Model experience.
Please note that visa sponsorship is not available for this position.
#LI-AD2
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Skills Required
- Bachelor's degree or foreign equivalent from an accredited institution, or progressive specialty experience in lieu of education
- Extensive experience in alliances, business partnerships, or account management within APJ, specifically Singapore and ASEAN
- Significant experience building and scaling cloud provider and global system integrator ecosystem partnerships
- Track record of structuring joint business plans, value propositions, campaigns, and go-to-market strategies
- Experience achieving strategic joint opportunity goals
- Experience in the observability space in APJ
- Ability to communicate and evangelize a vision with internal field teams and external partners
- Global Delivery Model experience
What the Team is Saying
New Relic Compensation & Benefits Highlights
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Parental & Family Support — Family-forming benefits via Carrot (e.g., fertility, adoption, surrogacy) with stated annual and lifetime support, subsidized backup childcare through Care.com, and 12 weeks of fully paid parental leave are emphasized. Resources for family medical leave and eldercare, plus amenities like a Mother’s Room, add tangible support.
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Leave & Time Off Breadth — U.S. salaried employees have Flexible/Unlimited PTO along with ~11–12 paid holidays, two paid volunteer days, sick leave, bereavement, and quarterly company-wide recharge days. Non‑exempt roles use accrued PTO, reflecting broad coverage across employment types.
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Wellbeing & Lifestyle Benefits — Mental‑health and mindfulness resources (EAP, Ginger, Headspace) combine with the recurring NRgize stipend to support physical, mental, and lifestyle needs. Additional wellness tools and home‑office comfort allowances are consistently described as part of the package.
New Relic Insights
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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New Relic Offices
None Workspace
We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.
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