Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Job Summary
The Sr. Manager, Marketing Chief of Staff is a trusted strategic and operational partner to the Chief Marketing Officer (CMO). This role is responsible for driving organizational efficiency by managing agency partnerships, overseeing RFP and procurement processes, coordinating the marketing leadership team’s operating cadence, and ensuring flawless execution of cross-functional priorities. Acting as the CMO’s right hand, this individual contributor role provides high visibility and influence across the full marketing organization and with external partners.
Essential Duties and Responsibilities
Lead RFPs, renewals, and evaluations for media, creative, research, and specialty agencies
Serve as primary liaison for agency account managers and track performance against SLAs
Prepare quarterly agency performance reviews and recommend optimization opportunities
Manage purchase orders, SOWs, contracts, and vendor onboarding in collaboration with Finance and Procurement
Track and reconcile marketing budgets, including working vs. non-working spend
Provide CMO with regular budget performance reports and forecasts
Lead preparation and follow-up for weekly marketing leadership meetings
Maintain the enterprise marketing calendar covering launches, campaigns, and executive reviews
Ensure accountability for key deliverables across Brand, Creative, Growth, CX, and BU marketing teams
Act as proxy for CMO in operational discussions and cross-functional meetings when required
Drive special projects such as agency consolidation, benchmark analysis, or organizational capability reviews
Support preparation of board-level and executive leadership presentations
Minimum Qualifications
Bachelor’s degree in Marketing, Business Administration, Finance, or related field (MBA preferred)
7+ years of experience in marketing operations, procurement, agency management, or management consulting
Proven track record of managing budgets, contracts, and cross-functional projects in a large, complex organization
Strong financial acumen and experience working with procurement and agency contracts
Exceptional organizational and project management skills with a proven ability to manage multiple priorities
Strong written and verbal communication skills; comfortable preparing executive-level materials
Ability to influence and drive alignment across senior stakeholders without direct authority
High degree of discretion, professionalism, and ability to manage sensitive information
Strong analytical skills and attention to detail
Thrives in a fast-paced, high-growth environment with shifting priorities
Excellent organizational and project management skills to balance multiple e-commerce channels and partners
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Skills Required
- Experience with RFPs, renewals, and agency evaluations
- Ability to manage and track marketing budgets
- Experience preparing reports for executive leadership
- Strong communication and organizational skills
What the Team is Saying
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Chamberlain Group Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health coverage are paired with FSA/HSA options, EAP access, and optional pet insurance. Feedback suggests coverage breadth and quality are strong components of the package.
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Retirement Support — A 401(k) with company match is consistently included alongside life and disability insurance. Feedback suggests retirement offerings form a solid foundation of total rewards.
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Leave & Time Off Breadth — Generous PTO, paid holidays, sick time, floating days, paid volunteer time, paid parental leave, and summer hours/Summer Fridays are described. Feedback suggests hybrid/remote options and summer hours enhance practical flexibility.
Chamberlain Group Insights
What We Do
Chamberlain Group is a global leader in intelligent access and Blackstone portfolio company. Our innovative products, combined with intuitive software solutions, comprise a myQ ecosystem that delivers seamless, secure, access to people's homes and businesses. Our recognizable brands, including LiftMaster® and Chamberlain® , are found in 50+ million homes, and 10+ million people rely on our myQ® app daily to control and monitor their homes, communities and businesses, from anywhere. Our patented vehicle-to-home connectivity solution, myQ Connected Garage, is available in millions of vehicles from the leading automakers.
Why Work With Us
At CG, our ONETEAM is united by our mission to make access simple. As a pioneer in the smart access industry, you'll have the opportunity to develop products that make a direct impact on the daily lives of millions of people -- allowing them to seamlessly and securely access their homes, communities and businesses.
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Chamberlain Group Teams
Chamberlain Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We seek to balance individual, collective and business needs while leveraging the benefits of working remotely and working in the office.
