Key Responsibilities
- Serve as the principal technical lead for IBM Z, IBM Power, enterprise storage, and SAN architecture, establishing technical direction, engineering standards, and best practices.
- Lead critical infrastructure initiatives, including platform upgrades, technology refreshes, capacity expansions, migrations, lifecycle planning, and major configuration changes.
- Engineer and support IBM Z and IBM Power environments, including HMC/SE management, LPAR configuration, processor and memory planning, and capacity management.
- Design and operate enterprise storage platforms, including IBM DS8000, IBM FlashSystem, Dell Data Domain, and IBM TS7700, with a focus on performance, availability, replication, and optimization.
- Own SAN, FICON, and mainframe I/O engineering, including Brocade/Cisco directors, fabric design, zoning, pathing, redundancy, IOGEN/I/O configuration, and complex troubleshooting.
- Establish and maintain engineering standards, runbooks, controls, and configuration baselines, ensuring infrastructure changes and documentation are accurate, controlled, and audit-ready.
- Provide technical leadership and mentorship while leveraging automation and AI-assisted engineering to improve incident triage, analysis, change-risk management, documentation, and operational efficiency.
Required Skills and Experience
- 10+ years of hands-on enterprise infrastructure engineering experience, with significant depth in IBM Z / System z, enterprise storage, and SAN environments.
- Deep expertise with IBM Z hardware and IBM DS8000, including configuration, capacity, performance, availability, and platform operations.
- Strong experience with SAN technologies, including Brocade and Cisco directors, fabric architecture, zoning, FICON connectivity, redundancy, and multi-fabric troubleshooting.
- Hands-on experience with IOGEN / mainframe I/O configuration, disciplined change execution, and complex infrastructure dependency management.
- Experience with IBM FlashSystem, IBM Power Systems, and Dell Data Domain, including platform engineering, storage configuration, and operations.
- Strong knowledge of storage replication, networking, capacity management, data segmentation, and infrastructure resiliency, including their impact on performance and operational controls.
- Proven principal-level technical leadership, with strong troubleshooting, communication, documentation, automation, and AI-assisted engineering skills and the ability to lead complex, cross-functional initiatives.
Preferred Qualifications
- Experience with large-scale multi-site IBM Z / storage environments and complex SAN topologies.
- Vendor certifications or equivalent depth in IBM Z, IBM storage, SAN (Brocade/Cisco), or IBM Power.
- Experience integrating infrastructure telemetry into monitoring/alerting platforms and building actionable operational dashboards.
- Experience modernizing operational practices (standardized change patterns, configuration baselines, automated validation, post-change monitoring).
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 10+ years of hands-on enterprise infrastructure engineering experience
- Significant expertise in IBM Z or System z, enterprise storage, and SAN environments
- Deep expertise with IBM Z hardware and IBM DS8000 configuration, capacity, performance, availability, and operations
- Strong experience with Brocade and Cisco SAN directors, fabric architecture, zoning, FICON connectivity, redundancy, and multi-fabric troubleshooting
- Hands-on experience with IOGEN or mainframe I/O configuration and disciplined change execution
- Experience with IBM FlashSystem, IBM Power Systems, and Dell Data Domain
- Strong knowledge of storage replication, networking, capacity management, data segmentation, and infrastructure resiliency
- Principal-level technical leadership, troubleshooting, communication, documentation, automation, and AI-assisted engineering skills
- Experience with large-scale multi-site IBM Z and storage environments and complex SAN topologies
- Vendor certifications or equivalent expertise in IBM Z, IBM storage, SAN, Brocade, Cisco, or IBM Power
- Experience integrating infrastructure telemetry into monitoring and alerting platforms and building operational dashboards
- Experience modernizing operational practices through standardized changes, configuration baselines, automated validation, and post-change monitoring
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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