Driving Delivery & Technical Direction
Not only delivering assigned work but actively driving projects forward. Delivering outcomes not simply completing given tasks.
Providing technical direction to other engineers and teams.
Acting, when required, as a technical project lead / de facto technical project manager, particularly for initiatives that span multiple teams or platforms.
Define multiyear roadmaps and technical vision for your technology areas.
Ownership of Strategic Work
Leading key strategic initiatives for the team, which could involve technologies outside of experience or comfort.
Taking accountability for delivery of high-impact, business-critical projects.
Owning delivery even when elements fall outside your core technical expertise.
Operating in Ambiguity
Able to work effectively with high levels of ambiguity and incomplete information.
Applying broad, structured and creative thinking to solve complex problems.
Acting as a thought leader, not just an executor.
Demonstrating strong self-starting behaviour, identifying problems and opportunities without direction.
Key Duties & Responsibilities
Work as part of a team to define, design and implement the Platform Infrastructure used within our hybrid cloud locations.
Be “the company expert” and technical authority for your technologies
Keep up-to-date with new and emerging technologies that could benefit the services and platform products that Keyloop provide and supply.
Provide 3rd line support escalation to the Infrastructure Support/Operations teams. Provide technical training to those backline and operations teams as required.
Support the team in selecting products and partners, providing all necessary documentation for launch, implementation and support of designated products.
Perform technical POCs and solution validations & recommendations.
Be involved in data centre & infrastructure refresh and migration activities.
Master Operating System gold image ownership.
Designing and delivering Linux Services with security at its core. Analysing potential opportunities for improvement and provide remediation plans for security vulnerabilities.
Essential Skills/Abilities:
Have deep understanding of Linux Server technologies and tooling. For example, Foreman/Redhat Satellite, SELinux, kernel internals, Oracle Linux/Amazon Linux, AWS Patch Manager and performance tuning.
Have experience of dealing with large scale infrastructure, consisting of thousands of individual servers.
Designing and configuration management with security controls in mind.
Experience of antivirus and endpoint security protection techniques and tools.
Have experience in designing, implementing and operationalising technology solutions.
Have delivered programs of work to automate manual activities, applying configuration settings across the enterprise, and centrally deploy systems and tooling.
Exhibit strong trouble shooting and problem-solving skills.
Be able to manage and deliver multiple parallel projects.
Desirable Skills/Abilities (but not essential):
As we progress our strategy of moving more workloads to public cloud, an understanding of AWS or Microsoft Azure technologies, tools and services would be a distinct advantage.
Having experience of utilising Jira for work management and time tracking.
Exposure to ISO27001 or SOC2 audits.
Experience of using PowerShell or Ansible/Terraform to deliver infrastructure as code.
Have experience of SaaS, Iaas & PaaS solutions and offerings.
Experience of containers/Kubernetes would be desirable
Skills Required
- Deep understanding of Linux server technologies and tooling (Foreman/Red Hat Satellite, SELinux, kernel internals, Oracle Linux/Amazon Linux)
- Experience managing large-scale infrastructure (thousands of servers)
- Designing and implementing infrastructure with security controls and remediation plans
- Experience with antivirus and endpoint security protection tools and techniques
- Delivering automation across the enterprise to replace manual activities (configuration management, centralized deployment)
- Master operating system gold image ownership
- Provide 3rd-line support escalation and technical training to support/operations teams
- Ability to manage and deliver multiple parallel projects and lead strategic initiatives
- Understanding of AWS or Microsoft Azure technologies, tools and services
- Experience using Jira for work management and time tracking
- Exposure to ISO27001 or SOC2 audits
- Experience using PowerShell, Ansible or Terraform to deliver infrastructure as code
- Experience with SaaS, IaaS & PaaS solutions and offerings
- Experience with containers and Kubernetes
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
