This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within Consumer and Community Banking Technology, you lead multiple engineering teams and manage day-to-day implementation activities that deliver secure, reliable, and scalable technology solutions. You identify and escalate risks, remove delivery impediments, and help ensure your teams’ work aligns with compliance standards, business requirements, service level agreements, and tactical best practices. You also guide responsible adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, resiliency, and operational outcomes while maintaining appropriate human oversight and secure handling of data.
Job Responsibilities
- Guide immediate teams of software engineers on daily tasks, technical decisions, delivery priorities, and quality expectations.
- Set clear standards for team output, engineering practices, collaboration routines, and accountability across multiple workstreams.
- Lead adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes.
- Establish expectations for human validation, secure handling of inputs and outputs, and consistent use of reusable engineering patterns.
- Apply knowledge of the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to increase automation value.
- Anticipate dependencies across teams, platforms, and delivery partners to support timely execution of products and applications.
- Manage stakeholder relationships by communicating delivery status, risks, trade-offs, and escalation needs with clarity and accountability.
- Ensure team delivery aligns with compliance standards, service level agreements, business requirements, and applicable control expectations.
- Coach engineers and technical leads on delivery discipline, responsible technology practices, engineering excellence, and career development.
- Resolve execution issues by identifying root causes, coordinating cross-team action, and strengthening delivery routines to prevent recurrence.
- Improve team effectiveness by using metrics, retrospectives, automation opportunities, and operating feedback to strengthen quality, resiliency, and capacity.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years of applied experience.
- Demonstrated experience coaching, mentoring, and developing software engineers or technical contributors.
- Experience leading technology projects from planning through execution, delivery, and production support.
- Experience managing technologists across delivery priorities, performance expectations, risk management, and stakeholder commitments.
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams.
- Ability to define ways of working for AI-assisted engineering, including review expectations, validation routines, outcome measurement, and secure data handling.
- Understanding of responsible AI use in engineering workflows, including data sensitivity, resiliency, security, and governance expectations.
- Proficiency across the Software Development Life Cycle, including requirements analysis, design, development, testing, deployment, and support.
- Advanced understanding of agile delivery practices, CI/CD, application resiliency, security, and production readiness.
- In-depth knowledge of financial services technology environments, IT systems, control expectations, and practical cloud-native engineering.
Skills Required
- Formal training or certification in software engineering concepts
- 5+ years of applied software engineering experience
- Experience coaching, mentoring, and developing software engineers or technical contributors
- Experience leading technology projects from planning through execution, delivery, and production support
- Experience managing technologists across delivery priorities, performance expectations, risk management, and stakeholder commitments
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams
- Ability to define ways of working for AI-assisted engineering, including review expectations, validation routines, outcome measurement, and secure data handling
- Understanding of responsible AI use in engineering workflows, including data sensitivity, resiliency, security, and governance expectations
- Proficiency across the Software Development Life Cycle, including requirements analysis, design, development, testing, deployment, and support
- Advanced understanding of agile delivery practices, CI/CD, application resiliency, security, and production readiness
- In-depth knowledge of financial services technology environments, IT systems, control expectations, and practical cloud-native engineering
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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