What You Will Be Doing
- Collaborate with customers to comprehend their business requirements.
- Design architecture for Cleo cloud customers.
- Develop EDI maps and business processes.
- Establish communication setups with trading partners for AS2 and SFTP.
- Create unit test plans and conduct unit testing.
- Assist with system integration testing and user acceptance testing, resolving any issues that arise.
- Conduct performance testing for high-volume customers and optimize integrations to achieve the desired performance.
- Develop support documentation and transition projects to support teams.
- Formulate go-live plans and warranty support plans.
- Collaborate effectively with other internal departments to ensure the highest level of customer support.
- Demonstrate a strong sense of ownership over customer systems, addressing issues until they are fully resolved.
- Manage multiple projects simultaneously while adhering to established time constraints.
Your Qualifications
- 7 to 10+ years of experience with various EDI integration products.
- Strong understanding of ANSI X12 and EDIFACT standards.
- Experience with XML, flat files, and spreadsheets.
- Familiarity with transfer protocols such as AS2, FTP/S, SFTP, and HTTP/S.
- Experience working with REST APIs.
- Solid understanding of SQL queries and joins.
- Knowledge of performance tuning techniques.
- A team player with excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
Top Skills
What the Team is Saying
What We Do
Join. Grow. Lead the Future of Supply Chain.
At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations.
Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.
Why Join Us?
Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.
Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.
End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see.
Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference.
Why Grow with Us?
Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.
Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away.
Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated.
Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected.
Our Promise
We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here.
Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
