Principal Implementation Engineer

Posted 17 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka
Hybrid
Expert/Leader
Cloud • eCommerce • Information Technology • Professional Services • Software
Cleo is the pioneer and global leader in the supply chain orchestration software category.
The Role
The Principal Implementation Engineer leads implementation projects, designs solutions, optimizes processes, mentors junior engineers, and ensures seamless integration for client satisfaction.
Summary Generated by Built In
Highly experienced and detail-oriented Principal Implementation Engineer I with a strong track record of leading successful implementation projects. Proficient in designing and executing implementation plans, optimizing processes, and ensuring seamless integration and deployment of solutions. Adept at providing technical guidance, mentoring junior engineers, and collaborating with cross-functional teams to achieve business goals. Committed to leveraging technical expertise and innovative approaches to drive project success and enhance client satisfaction. Seeking to contribute to the continued success and growth of Cleo through effective implementation, engineering, and strategic leadership.
What You Will Be Doing
  • Work with customers to understand the business requirements.
  • Architectural design for Cleo cloud customers.
  • Develop EDI maps and business processes.
  • Establish communication setups with trading partners for AS2 and SFTP.
  • Create a Unit test plan and perform unit testing.
  • Assist with System Integration testing and User Acceptance testing, and resolve any issues that arise.
  • Conduct performance testing for high-volume customers and fine-tune integrations to achieve desired performance.
  • Create support documentation and transition the project to the support team.
  • Create a go-live plan and a warranty support plan.
  • Collaborate effectively with other internal departments to ensure the highest level of customer support.
  • Exhibit a sense of ownership of customer systems and work on issues until they are completely resolved
  • Handle multiple projects simultaneously within established time constraints

Requirements
  • 10+ years of experience with any of the EDI integration products.
  • Good understanding of ANSI X12 and EDIFACT standards.
  • Experience with XML, Flat Files, and Spreadsheets
  • Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s
  • Experience working with REST API.
  • Good understanding of SQL queries and joins.
  • Good understanding of performance tuning.
  • Team player with good written and verbal Communication skills
  • Analytical and problem-solving skills

Top Skills

As2
Edi
HTTP
Sftp
SQL
XML

What the Team is Saying

Sarah
Rashon
Austin
Tico
Brittney
Mahesh
Shane
Topher
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The Company
HQ: Rockford, IL
500 Employees
Year Founded: 1976

What We Do

Join. Grow. Lead the Future of Supply Chain.

At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations.

Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.


Why Join Us?

Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.
Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.
End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see.
Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference.


Why Grow with Us?

Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.
Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away.
Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated.
Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected.


Our Promise

We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here.


Cleo … never stops

Why Work With Us

Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.

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Cleo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQRockford, IL
India
Chicago, IL
Netherlands
United Kingdom
Learn more

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