Principal IAM Engineer - Directory Services

Posted 11 Days Ago
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Belgrade, Belgrade City, Central Serbia, SRB
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Leads engineering, administration, security, and modernization of Active Directory, Entra ID, LDAP, and hybrid identity infrastructure. Designs directory security controls, manages identity governance and non-human identities, develops automation and reporting solutions, troubleshoots complex authentication issues, supports audits and compliance, and creates technical documentation. Serves as a senior escalation point, leads technical initiatives, mentors engineers, and promotes continuous improvement.
Summary Generated by Built In
Principal IAM Engineer - Directory Services

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

JOB RESPONSIBILITIES


  • Lead the engineering, administration, security, and modernization of Active Directory, Entra ID, Azure AD services, LDAP directories, and hybrid identity infrastructure.
  • Design and implement directory security controls, including AD hardening, Group Policy management, CIS benchmark compliance, privileged access controls, and identity-related vulnerability remediation.
  • Develop and maintain IAM automation, integrations, and operational tooling using PowerShell, Microsoft Graph, PowerBI, KQL, SQL, REST APIs, and Azure DevOps.
  • Build reporting and auditing solutions to support access reviews, compliance monitoring, account governance, and executive reporting using SQL and PowerBI.
  • Participate in the design, governance, and lifecycle management of non-human identities (NHI), including service accounts, application identities, certificates, secrets, and machine-to-machine authentication.
  • Troubleshoot and resolve complex AD, Entra ID, authentication/authorization, and identity governance issues using data-driven root cause analysis.
  • Support audit, compliance, and regulatory requirements through evidence collection, control validation, and access certifications.
  • Create and maintain architecture diagrams, standards, runbooks, operational procedures, and technical documentation.
  • Serve as a senior technical leader and escalation point for directory services, identity governance, NHI, automation, and access management initiatives.
  • Provide guidance and mentorship to junior engineers and foster the advancement of technical skills across the team. Promote a culture of continuous improvement and knowledge sharing.

QUALIFICATION REQUIREMENTS


  • Bachelor’s degree in computer science, Cybersecurity, Engineering, or related field.
  • At least 8+ years of experience in IAM, Directory Services, Infrastructure, and/or Security Engineering, including administration and support of enterprise identity platforms.
  • Strong hands-on experience with Active Directory, Entra ID, Azure AD, hybrid identity architecture, identity governance, authentication, authorization, and access management.
  • Considerable knowledge of Active Directory security, Group Policy management, CIS benchmark remediation, identity-related vulnerability management, and security logging.
  • Experience managing Non-Human Identities (NHI), including service accounts, application identities, certificates, secrets, credential rotation, and lifecycle governance.
  • Expertise in developing automation, integrations, and operational tooling using PowerShell, Microsoft Graph, SQL, KQL, REST APIs, JSON, Azure Automation, Logic Apps, Power BI, and Azure DevOps.
  • Ability to design and develop reporting, auditing, and analytics solutions for access governance, compliance monitoring, account lifecycle management, and identity security operations.
  • Experience integrating identity platforms with enterprise systems such as Saviynt IGA, ServiceNow, Workday, Microsoft 365, and cloud services.
  • Solid understanding of Zero Trust, least privilege, identity governance, privileged access, authentication, authorization, audit controls, and regulatory compliance requirements.
  • Familiarity with PAM platforms and privileged account management processes preferred.
  • Knowledge of regulated environments, including healthcare, life sciences, or CRO organizations preferred.
  • Proven ability to lead technical initiatives, mentor engineers, create operational documentation, and communicate effectively with technical and business stakeholders.
  • Self-directed and able to manage individual projects or work as part of a larger team.
  • Excellent written and verbal communications; Solid written and oral presentation skills.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Skills Required

  • Bachelor's degree in computer science, cybersecurity, engineering, or a related field
  • At least 8 years of experience in IAM, directory services, infrastructure, and/or security engineering
  • Hands-on experience with Active Directory, Entra ID, Azure AD, hybrid identity architecture, identity governance, authentication, authorization, and access management
  • Knowledge of Active Directory security, Group Policy management, CIS benchmark remediation, identity vulnerability management, and security logging
  • Experience managing non-human identities, including service accounts, application identities, certificates, secrets, credential rotation, and lifecycle governance
  • Expertise with PowerShell, Microsoft Graph, SQL, KQL, REST APIs, JSON, Azure Automation, Logic Apps, Power BI, and Azure DevOps
  • Ability to develop reporting, auditing, and analytics solutions for access governance, compliance monitoring, account lifecycle management, and identity security operations
  • Experience integrating identity platforms with Saviynt IGA, ServiceNow, Workday, Microsoft 365, and cloud services
  • Understanding of Zero Trust, least privilege, identity governance, privileged access, authentication, authorization, audit controls, and regulatory compliance
  • Familiarity with PAM platforms and privileged account management processes
  • Knowledge of regulated healthcare, life sciences, or CRO environments
  • Ability to lead technical initiatives, mentor engineers, create documentation, and communicate with technical and business stakeholders
  • Ability to work independently, manage projects, and collaborate as part of a larger team
  • Excellent written, verbal, and presentation skills

Syneos Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syneos Health and has not been reviewed or approved by Syneos Health.

  • Leave & Time Off Breadth — Unlimited PTO for managers and flexible time‑off options make time away accessible and support work‑life balance. Day‑to‑day usability can depend on team and workload, but the policy breadth is a clear strength.
  • Retirement Support — A 401(k) with company match is frequently highlighted as a strong component of the package. Despite vesting details to confirm, the retirement offering adds meaningful long‑term value.
  • Parental & Family Support — Partnership with Maven provides fertility, adoption support, parental‑leave guidance, and women’s health resources across multiple regions. This family‑building support enhances the overall total rewards appeal.

Syneos Health Insights

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The Company
HQ: Raleigh, NC
22,543 Employees

What We Do

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.

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