Principal Enterprise Architect, Omni Channel Systems

Category/Area of Expertise: IT & Technology
Job Requisition: 536011
Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Arch/Data Domain Architecture (5158794)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
As the Principal Enterprise Architect for Core Retail Systems, you will shape the technology foundation that enables ADUSA's omnichannel grocery strategy across stores, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms. You will partner with business, product, and engineering leaders to design and govern scalable platforms that connect physical and digital experiences, improve operational agility, and enable consistent, personalized shopper journeys across ADUSA's family of brands
Your contributions will advance the platforms that power retail operations, customer engagement, digital commerce, loyalty, merchandising, supply chain, and store fulfillment. This role will help ensure ADUSA can serve customers consistently across channels, whether they shop in-store, online, through pickup, delivery, loyalty offers, or future digital experiences.
This role requires a rare blend of strategic vision, architectural expertise, and a passion for innovation. You'll craft enterprise roadmaps that influence long-term strategy while ensuring solutions remain flexible, scalable, and aligned to the ever-changing needs of customers. By bridging business and technology, you'll enable platforms that don't just support retail-they redefine it.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC, Chicago, IL, & Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis
Primary Purpose
Sets the enterprise technology vision and operating model, orchestrating cross domain roadmaps, standards, and governance to ensure technology investments deliver measurable business value.
Duties and Responsivities

• Aligns enterprise technology strategy and multiyear roadmaps to business objectives, omnichannel growth
• Defines enterprise blueprints that synthesize business, customer journey, information, application, integration, infrastructure, data, and security viewpoints across store, digital, fulfillment, loyalty, and enterprise capabilities.

• Establishes architecture principles, reference architectures, technology standards, and rationalization guidelines.
• Chairs enterprise design authority/governance to guide decisions on scope, quality, risk, and total cost of ownership.
• Measures the value of enterprise architecture services; reports outcomes, adoption, and technical debt trends.
• Advises executives on industry trends and emerging technologies; shapes build/buy/retire decisions.
• Mentors' principal/solution/domain architects; raises architecture maturity, methods, and tooling across Tech.
• Drives alignment across major transformation initiatives, ensuring architecture consistency across portfolios, domains, and strategic programs.
• Partners with product, engineering, and platform leaders to embed architecture practices into delivery, ensuring solutions adhere to enterprise standards and long-term technology strategy.

Qualifications

• Bachelor's degree or equivalent years of work experience.
• 12+ years in architecture with demonstrated leadership across complex, multi domain portfolios.
• Expertise in enterprise architecture practices (principles, standards, governance), roadmap development, and cost/value modeling.
• Exceptional communication, executive influence, and decision framing skills.
• Strong understanding of GenAI & Agentic patterns, including RAG, fine-tuning, prompt engineering, agent orchestration, and model serving approaches.

Preferred Qualifications

• Experience with architecture frameworks (e.g., TOGAF), modeling (e.g., ArchiMate/UML), and portfolio governance.
• Background spanning cloud, data, integration, security, and end user domains
• Experience architecting omnichannel retail capabilities across store systems, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms.
• Demonstrated ability to connect business strategy, customer journeys, operational processes, data flows, and technology platforms into executable architecture roadmaps.
• Experience with modern retail architecture patterns, including API-led integration, event-driven architecture, master/reference data, inventory visibility, order orchestration, personalization, and platform rationalization.
• Ability to evaluate technology investments through both business and architecture lenses, including customer experience, operational resilience, speed to market, platform reuse, and total cost of ownership.

#LI-CW1 #LI-Hybrid
Salary Range: $163,280-$244,920
All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.
This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents. -Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid