ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Principal Software Engineer I is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.
Essential Duties & Responsibilities:
• Provides support to the Engineering teams, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach and review the work of other team members
• Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
• Works on systems critical to company’s current and future operations
• Debugs production issues across services and multiple levels of the stack
• Assists with improvement of organizational engineering standards, tooling, and processes
• Participates in the testing process through test review and analysis, test witnessing, and certification of software
• Evaluates codes to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
• Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups
Knowledge, Skills, and/or Abilities Required:
• Strong experience in Java / Golang programming, React (Good to have), Kafka, AWS (Other cloud experience is considered).
• Willingness to learn and work on Golang.
• Ability to manage projects and processes independently with limited supervision
• Advanced knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business requirement
• Knowledge of a variety of the field's concepts, practices, and procedures
• Ability to work constructively and independently under stress and pressure in a fast paced, multi-tasking environment
• Ability to manage competing priorities while producing high quality work
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Strong organization and time-management skills with the ability to meet reasonable deadlines
• Strong knowledge of programming languages and software basics
• Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks
Educational/Vocational/Previous Experience Recommendations:
• Bachelor’s degree in related field or equivalent business experience
• 8+ years of relevant experience
Working Conditions:
• Pune (Hybrid)
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Skills Required
- Strong experience in Java programming
- Strong experience in Golang programming
- React
- Experience with Kafka
- Experience with AWS (other cloud experience considered)
- Willingness to learn and work on Golang
- Ability to manage projects and processes independently
- Advanced knowledge of applicable work area
- Strong knowledge of programming languages and software basics
- Experience with version control, build processes, debuggers, and test frameworks
- Bachelor's degree in related field or equivalent experience
- 8+ years of relevant experience
- Strong verbal and written communication skills
ConnectWise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ConnectWise and has not been reviewed or approved by ConnectWise.
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Leave & Time Off Breadth — Time off is positioned as a standout part of the package, including “Flexible Time Off,” “Flex Friday’s,” and frequent references to an “Unlimited PTO” approach that is valued for flexibility.
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Healthcare Strength — Core medical, dental, and vision coverage is consistently included, with additional items like life insurance and pre-tax accounts such as HSA contributions; some descriptions also indicate a possibility of fully covered employee medical premiums in certain cases.
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Retirement Support — Retirement and longer-term financial benefits are present through a 401K/retirement plan and an employee stock purchase plan, which strengthens the overall rewards package beyond base salary.
ConnectWise Insights
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
