The Role
As a Principal Software Engineer, you will design scalable distributed systems, mentor engineers, and drive architecture in a fast-paced AI-driven environment.
Summary Generated by Built In
Auxia is building the Agentic Customer Journey Orchestration Platform, redefining how enterprises activate, engage, and retain their customers through intelligent, adaptive AI systems. Backed by $23.5M in funding from top-tier investors — VMG Technology Partners, Stage 2 Capital, and MUFG Innovation Partners — we’re on a mission to make every enterprise truly intelligent.
Our founders, Sandeep Menon (ex-VP Marketing, Google) and Ravi Desu (ex-Global Engineering Lead, WhatsApp Payments @ Meta), are building Auxia with the same ambition and technical excellence that powered global platforms used by billions. Learn more about our vision here and here.
Today, Auxia powers 3B+ daily events, 6,500 queries per second, and 250M+ decisions per day, helping global enterprises like DOCOMO, Mercari, Atlassian and MUFG unlock the full potential of their first-party data.
Your Impact
As a Software Engineer, you’ll be at the heart of Auxia’s technical evolution — driving architecture, scale, and product innovation. You’ll work across distributed systems, ML pipelines, and APIs that power our agentic decision engines.
🔧 What You’ll Do
- Architect and lead the development of scalable, distributed backend systems that support real-time personalization and ML inference.
- Design, build, and own high-throughput infrastructure — from data pipelines to APIs — ensuring speed, reliability, and observability.
- Collaborate cross-functionally with data science, product, and go-to-market teams to translate AI innovation into production systems.
- Define technical standards and elevate engineering practices across the team, mentoring engineers through design and code reviews.
- Balance innovation and pragmatism, making smart trade-offs between scalability, latency, and time-to-market.
✅ What We’re Looking For
- B.Tech preferably in Computer Science from Top Tier colleges in India
- Senior/Staff Software Engineer, minimum 7 years of experience and a steep trajectory of responsibility.
- Principal/Distinguished Software Engineer, minimum 10 years of experience, hands on with ability to mentor.
- Expertise in Python, Go, or Java, with hands-on experience in Kubernetes, Docker, and modern cloud environments (AWS/GCP).
- Proven track record of owning and scaling production systems end-to-end.
- Experience building high-performance APIs, data processing systems, or ML infrastructure.
- A startup mindset — bias for ownership, clarity in chaos, and a drive to ship meaningful work fast.
Why Auxia
Impact - Be at the forefront of Agentic AI, driving the evolution of enterprise personalization — from manual segmentation to self-learning systems.
Influence - Work directly with Auxia’s founders and leadership team, alongside ex-Google, Meta, and Lyft engineers. Your insights will shape both our roadmap and the future of enterprise AI.
Work Environment
• 100% Onsite, Bellandur (5 days/week) – because innovation thrives in collaboration.
• Fast-moving, research-driven environment where ideas turn into production within weeks.
• A team that believes in freedom with accountability — great minds solving hard problems, together.
Diversity, Equity & Inclusion - At Auxia, we are committed to building a workplace that celebrates diversity, fosters inclusion, and ensures equal opportunity. We welcome applicants from all backgrounds, regardless of race, gender, religion, age, sexual orientation, or disability.
⚡️ Ready to Join the Journey?Auxia is not just a company — it’s a movement to make every customer interaction intelligent, adaptive, and human. If you’re driven by deep technical challenges, global impact, and the chance to build with some of the sharpest minds from Google, Meta, and Lyft, this is your next big leap.
Skills Required
- B.Tech preferably in Computer Science from Top Tier colleges in India
- Minimum 10 years of experience
- Expertise in Python, Go, or Java
- Hands-on experience in Kubernetes, Docker, and modern cloud environments (AWS/GCP)
- Proven track record of owning and scaling production systems end-to-end
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The Company
What We Do
Auxia is an Agentic Marketing Platform that combines advanced infrastructure with AI agents to orchestrate hyper-personalized customer journeys. It empowers enterprises to unlock hidden signals from first-party data, fueling intelligent growth models that automate complex data science and engineering tasks. By deploying AI agents, marketers can deliver dynamic, personalized content across critical customer surfaces like web, app, email, and SMS, while autonomously optimizing each customer’s journey in real time.
