Do you want to be at the heart of Microsoft’s digital and cultural transformation? Are you passionate about envisioning the future workplace and being an industry leader? As part of Microsoft’s Employee Experience organization, our UX Studio is responsible for many of the experiences that our internal Microsoft Employees use each day. We are a vibrant community of talented and passionate UXers that are customer-obsessed with diverse expertise in UX design, UX research, and content management. We share core values around curiosity, humility, inclusion, and creativity.
We are seeking to hire a Principal Design & Research Head. This role will lead a team of researchers and designers within the Employee Experience space, working closely with Design, Engineering, Product, and Business Leadership to envision and deliver a future Microsoft workplace that enables innovative, creative, and intelligent employee experiences across both digital and physical environments.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead a team of researchers, designers and content writers who conduct diverse product research and design activities, spanning generative to evaluative research, and end-to-end design processes.
- Foster and facilitate agile research and design practices and methodologies.
- Drive role acceleration with AI for user experience research, design and content across the product development lifecycle.
- Work closely with key stakeholders across Engineering, Product, and Business Partners to establish trust and alignment for maximum research and design influence.
- Partner with other Research and Design Leads to enhance the team’s ability to plan, execute, analyze, synthesize insights, and deliver high-quality design solutions.
- Understand the competitive landscape and innovations in both research and design.
- Provide mentorship and career growth to a diverse set of multi-disciplinary user researchers and designers.
- Foster a diverse and inclusive team environment that empowers team members to do their best work.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
- OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
- 3+ years people management experience.
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
- OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
- Drive role acceleration with AI for user experience research, design and content across the product development lifecycle.
- Work closely with key stakeholders across Engineering, Product, and Business Partners to establish trust and alignment for maximum research and design influence.
- 5+ years people management experience.
- 6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
- Well-established portfolio of research and design techniques, including ethnography, field studies, interviews, usability studies, concept validation, user journey mapping, surveys, scorecards, competitive analysis, wireframing, prototyping, and visual design.
- Deep knowledge of designing experiences across endpoints ad informing the development of V1 platforms and products.
- Influential leader who can develop key partnerships with stakeholders and deliver a strategic research and design roadmap across multiple business areas.
- Proven track record of translating insights into product and design strategy, and the ability to define success outcomes for those experiences which are tracked and measured by research and design metrics.
Product Design M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or a related field, plus 8 or more years of product or service design experience
- Master's degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or a related field, plus 6 or more years of product or service design experience
- Equivalent demonstrated experience in product or service design or design thinking
- At least 3 years of people management experience
- Master's degree in a relevant design or HCI field plus 8 or more years of product or service design experience
- Bachelor's degree in a relevant design or HCI field plus 12 or more years of product or service design experience
- At least 5 years of people management experience
- At least 6 years of shipping products, services, or games and delivering results to customers through an end-to-end design process
- Portfolio of research and design techniques including ethnography, field studies, interviews, usability studies, concept validation, journey mapping, surveys, scorecards, competitive analysis, wireframing, prototyping, and visual design
- Deep knowledge of designing experiences across endpoints and informing development of platforms and products
- Experience developing stakeholder partnerships and strategic research and design roadmaps across multiple business areas
- Track record of translating insights into product and design strategy and defining measurable success outcomes
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Healthcare Strength — Medical, dental, and vision coverage is described as comprehensive, with U.S. plans covering preventive care at 100% and limiting annual out-of-pocket costs. Mental-health counseling, employee assistance, and wellbeing resources are also emphasized.
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Parental & Family Support — Parental leave, family-caregiver leave, childcare assistance, and family concierge services are highlighted as core elements. These supports are presented alongside parenting and family-planning resources.
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Leave & Time Off Breadth — Vacation, holidays, and flexible work schedules are emphasized, with generous time-away policies noted. Leave options extend beyond standard vacation to include caregiver and parental programs.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
