NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.
Job DescriptionAs a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements. Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement.
Main responsibilities:
- Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met.
- Implement solutions that translate into standardization and process efficiency while balancing local BAU needs
- Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries.
- Provide expertise in the respective platform/process area
- Responsible to set up and get all training delivered to the team members on time with the respective quality
- Drive a continuous process to enrich training base and make it more effective.
- Asses the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required.
- Propose improvement of processes, through automation, innovation and convergence.
- Support transformation and optimization of production processes and ensure SOP compliance.
- Support and organize the execution of new client solutions
- Answering technical questions and issues resolution
- Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified.
- Building and support documentation for best practices and country knowledge
- Develop skills by attending workshops and training sessions
Being part of SME community, share knowledge around Operational key topics working closely with Enablement.
- Drive Specific Topic within SME initiatives being a Champion
- Organise Training Sessions
- Attend & Actively Participate in Training Sessions
- First Point of Contact for inquiries
- Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness
- Being a team member create a culture of engagement, inclusion and innovation
- Work experience in NielsenIQ operations
- Bachelor’s degree or equivalent experience
- Excellent end-to-end operational understanding within assigned stream
- Good knowledge about specific FMCG categories, fully independent in resolving queries
- Well-developed analytical skills and very good attention to details
- Good communication skills including English language (verbal and written)
- Client communication skills
- Very good understanding of the local market
- Proactivity attitude in recommending suitable solutions
- Ownership for assigned tasks, driving progress and working out solutions. Able to drive initiatives forward and deliver business results in a client focused manner
- Ability to work effectively in a team to achieve goals together
- Familiar Excel, SQL, vlook-up, chart, spreadsheets, and table
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
Skills Required
- Work experience in NielsenIQ operations
- Bachelor's degree or equivalent experience
- Excellent end-to-end operational understanding within assigned stream
- Good knowledge about specific FMCG categories and independent query resolution
- Well-developed analytical skills and strong attention to detail
- Good communication skills including English (verbal and written)
- Client communication skills
- Very good understanding of the local market
- Proactive attitude in recommending suitable solutions
- Ownership for assigned tasks and ability to drive initiatives to deliver results
- Ability to work effectively in a team
- Familiarity with Excel, SQL, VLOOKUP, charts and spreadsheets
NielsenIQ Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.
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Parental & Family Support — Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
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Leave & Time Off Breadth — Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
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Flexible Benefits — Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.
NielsenIQ Insights
What We Do
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.
Why Work With Us
We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.
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