Job Description:
The Opportunity
We’re seeking a highly motivated, intellectually curious, data-driven, technical, and business-oriented Principal Analyst to lead pricing analysis and execution for Workhuman’s E-commerce store.
As part of our market-leading mission-oriented employee recognition platform, Workhuman’s best-in-class global E-commerce store allows users to seamlessly redeem their recognition points for merchandise, gift cards, and experiences to magnify the impact of peer recognition.
The Principal Analyst will play a critical role in evolving how pricing decisions are evaluated, tested, and executed. The ideal candidate will bring strong analytical rigor to pricing decisions, structure trade-offs, and drive measurable business impact through implemented pricing changes. They will develop deep expertise in pricing data and performance drivers, using that insight to balance competitive pricing with profitability and evaluate how adjacent levers such as promotions and product exposure interact with pricing to influence outcomes.
We’ve experienced incredible growth over the last few years and are investing in our Data and Analytics capabilities to drive innovation and data-driven decision making. The Principal Analyst will be part of the Business Analytics team, reporting to the Director of Ecommerce Analytics, and partnering closely with stakeholders across Category Management, Sourcing, Client Engagement, Finance, and Product & Technology.
In joining Workhuman at this exciting stage, you will have the opportunity to make a significant impact on our growing business and help shape how pricing is analyzed, executed, and improved over time.
**This is a hybrid role that requires presence onsite in our Dublin, HQ office three days per week**
Responsibilities
Lead pricing analysis and decision support across the e-commerce store, including developing hypotheses, evaluating scenarios, and recommending actions
Design, execute, and analyze pricing tests; measure impact and iterate based on results
Evaluate how adjacent levers (e.g., promotions, product ranking and exposure) interact with pricing to influence revenue and profitability
Define pricing logic and translate decisions into implemented changes within pricing systems and tools
Monitor pricing performance and business outcomes, surfacing insights and refining approaches over time
Build and maintain data models and dashboards to enable self-service insights and ongoing visibility into pricing performance
Partner with Product & Engineering to inform pricing capabilities, and collaborate with cross-functional stakeholders to evaluate and refine pricing approaches
Desired Skills and Experience
Proven experience delivering business results in technical, business-oriented analytics roles, preferably with a background in B2C ecommerce/retail dynamic pricing
Strong analytical and problem-solving skills, with the ability to structure ambiguous problems and drive toward decisions
Experience evaluating pricing approaches, building scenario models, designing experiments, and translating insights into actionable changes
Strong SQL skills and experience working with large datasets; familiarity with Python or R for analysis is a plus
Experience building data models and dashboards to support self-service analytics and business visibility
Ability to communicate clearly and collaborate effectively across teams, balancing business context with technical detail
Strong business intuition with a bias toward action
BA/BS or equivalent technical certification, preferably in a quantitative discipline
Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at g[email protected] for assistance. We are committed to ensuring equal access to opportunities for all individuals.
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Top Skills
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection. Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
