Job Description:
The Opportunity Ahead
Senior Product Managers at Workhuman operate at the intersection of business strategy, customer excellence, and tactical execution to identify, prioritize, and deliver high-value product functionality to our customers. The ideal candidate is a seasoned product professional with deep expertise in delivering B2B SaaS solutions at scale. They possess a comprehensive understanding of market trends, customer needs, and how they tie to business objectives. Senior Product Managers also provide mentorship and coaching to junior team members whilst driving innovation within the organization. In this senior individual contributor role, you will own outcomes for a strategic product domain within the Recognition Experience, helping employees discover meaningful moments of appreciation, creation recognition with less friction, and celebrate in ways that strengthen connection, reinforce company values, and improve program impact.
What We Can Offer You
An opportunity to shape a strategic product domain across Recognition and Celebrations, focused on improving the end-to-end employee experience from discovery and creation through celebration and engagement.
Own outcome accountability for a high-impact problem space, working across squads and partners rather than being limited to a single delivery team or backlog.
Present and maintain a roadmap distilling initiatives down into epic-level increments for aligned delivery team(s), providing lineage and clarity from OKRs down to sprint goals.
Build the trust, respect and confidence with the extended technical team in terms of being able to articulate the ‘WHY’ behind the product backlog and showing them the vision.
Enable the delivery team during each sprint to be successful. Clarify requirements, make priority calls, review test plans and review development work and participate in scrum rituals.
Build modern, intuitive, AI-powered experiences that help people express appreciation more meaningfully and help organizations improve engagement, satisfaction, and recognition quality.
Lead discovery, experimentation, and product measurement with real customers and users, translating insight into clear product strategy, priorities, and trade-offs.
Partner with Engineering, Design, Product peers, Customer Excellence, Product Marketing, and senior leaders to simplify legacy complexity and deliver experiences that can scale across enterprise customers.
Operate as a senior individual contributor with meaningful visibility, influencing roadmap direction and mentoring others through strong product judgment, clear communication, and high-quality written thinking.
Consistently use operational, competitive and user research data as well as best practices to directly inform strategy and execution of product vision.
Support the Director of Product Management and Product Marketing team in incorporating feedback and input from internal and external customers and partners into product strategy.
What You Bring
Significant product management experience, typically 7+ years or equivalent, owning user-facing software products at scale in SaaS, employee experience, collaboration, consumer, marketplace, social, or similarly complex product environments.
Strong product craft and discovery instincts, with a track record of turning ambiguous human problems into simple, useful, and measurable product experiences.
Systems thinking: you can understand legacy complexity, enterprise configuration, edge cases, and dependencies, then shape a simpler path forward without ignoring real customer constraints.
Practical experience using qualitative insight, analytics, experimentation, and product instrumentation to guide prioritization, define success, and improve outcomes over time.
A strong point of view on how AI-powered capabilities can improve product experiences, paired with judgment about trust, quality, usability, and measurable value.
High credibility with senior stakeholders and cross-functional partners, with the ability to influence without formal authority and align teams around clear trade-offs and decisions.
Your Achievements
Successful candidates will have demonstrated the ability to:
Own a meaningful product area end-to-end, setting direction, defining outcomes, managing trade-offs, and delivering measurable improvements in adoption, engagement, satisfaction, quality, or customer value.
Lead discovery and experimentation that challenged assumptions, reduced risk, and clarified which customer or user problems were most worth solving.
Deliver intuitive user experiences in a complex product environment, balancing user simplicity with enterprise scale, performance, accessibility, configurability, and operational reality.
Influence senior and executive stakeholders across product, engineering, design, and customer-facing teams, building trust and alignment around product strategy and execution.
Be wary of scams, Workhuman will never ask for payments or seek personal information beyond that which is necessary to process your application for employment. If in doubt, do not share your personal or financial information and feel free to reach out to Workhuman directly at X email address.
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Skills Required
- 7+ years product management experience owning user-facing SaaS products at scale
- Proven experience leading product discovery, experimentation, and measurement with real customers
- Strong product craft and ability to turn ambiguous human problems into simple, measurable product experiences
- Systems thinking and practical experience handling legacy complexity, enterprise configuration, and edge cases
- Practical experience using qualitative insight, analytics, experimentation, and product instrumentation to guide prioritization
- A strong point of view on how AI-powered capabilities can improve product experiences, with judgment about trust and usability
- High credibility with senior stakeholders and ability to influence cross-functional teams without formal authority
- Experience enabling agile delivery: clarifying requirements, making priority calls, reviewing test plans, and participating in scrum rituals
- Mentorship and coaching experience for junior product team members
What the Team is Saying
Workhuman Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes medical through Blue Cross Blue Shield of Massachusetts with a health reimbursement arrangement to offset deductibles, plus dental, vision, mental‑health support, and transgender‑inclusive benefits. Additional options such as FSAs/HSAs, abortion travel support, and pet insurance broaden the offering.
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Parental & Family Support — Support for families covers up to 12 weeks of parental leave for all parents, disability leave for birthing parents, adoption assistance, and a Dependent Care FSA. Fertility and family‑planning services are provided through Carrot, alongside sponsored family events in some locations.
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Leave & Time Off Breadth — Time away benefits are described as generous, including PTO, paid sick days and holidays, paid volunteer time, and summer hours. Work‑life balance is further supported by flexible scheduling options and even sabbaticals noted in some materials.
Workhuman Insights
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution. Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million moments of human connection. Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
