We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job DescriptionJob Summary
We are seeking a Business Consultant with Public Sector experience to support the analysis, design, and implementation of technology-driven solutions for government agencies. This role will focus on gathering requirements, analyzing business processes, and ensuring successful solution adoption to improve service delivery for federal, state, and local government organizations.
Key Responsibilities
Business Analysis & Requirements Gathering
- Engage stakeholders to understand and document business needs.
- Conduct interviews, workshops, and process mapping.
- Create BRDs, FRDs, user stories, and acceptance criteria.
- Ensure alignment between business needs and technical solutions.
Solution Design & Implementation Support
- Optimize workflows for government services and citizen engagement.
- Collaborate on system integration and cloud-based platform adoption.
- Support automation, reporting, and self-service tools.
Testing & Quality Assurance
- Develop and execute test cases and UAT plans.
- Facilitate UAT sessions and feedback collection.
- Track defects and enhancement requests for quality delivery.
Stakeholder Management & Training
- Serve as liaison between business, IT, and partners.
- Conduct training and support system adoption.
Technical & Functional Skills
- 10+ years as a Business Consultant, 3+ years in public sector.
- Experience with digital transformation and enterprise systems.
- Knowledge of Agile, Scrum, and Waterfall methodologies.
Public Sector & Compliance Knowledge
- Understanding of FedRAMP, FISMA, HIPAA, CJIS regulations.
- Experience with citizen engagement, public sector workflows, compliance and service delivery models.
Soft Skills
- Strong communication and stakeholder engagement.
- Analytical, problem-solving, and organizational abilities.
Preferred Certifications
- CBAP or PMI-PBA
- CSM or PMP
- Location: New York City
- Working Model: Hybrid (2-3 days in-office per week or as per business needs)
- Salary Range: $120K Gross - $150K Gross (includes base+bonuses), depending on skills and years of experience.
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
Nagarro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nagarro and has not been reviewed or approved by Nagarro.
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Pay Growth & Progression — Compensation is at times described as competitive, with salary hikes and perks occurring on certain occasions. Better growth opportunities and compensation are also positioned as an advantage versus other service-based companies.
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Flexible Benefits — Work arrangements are framed around a “work-from-anywhere” mindset with flexitime and family-friendly working models. This flexibility appears to add meaningful value to the overall rewards package for many roles.
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Healthcare Strength — Medical, dental, and vision coverage are described as available for employees and dependents, alongside life insurance. Mental-health support is also included via an Employee Assistance Program (EAP).
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What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
