Principal Client Manager (m/w/d)

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
Entry level
Information Technology • Business Intelligence • Consulting
The Role
Owns and grows strategic global client accounts, driving revenue retention, pipeline development, client satisfaction, and multi-year contract growth. Leads C-level conversations, identifies and qualifies opportunities, develops account and business plans, negotiates complex deals, and positions managed services solutions. Collaborates with sales specialists, pre-sales architects, and delivery teams while maintaining expertise across networking, cloud, collaboration, data centers, security, and applications.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Principal Global Client Manager at NTT DATA, you will be a key player in managing and growing relationships with our most valued global clients. You will take full ownership of named global client accounts, driving revenue retention and growth while ensuring client satisfaction. Your role involves substantial client engagement, working directly with stakeholders at various levels, and collaborating with internal teams such as Sales Specialists, pre-sales architects, and delivery teams.
Your primary responsibility will be to understand your client's urgent business problems or opportunities, linking how our innovative solutions can add value. You will facilitate and lead C-level business conversations, becoming the go-to contact who further strengthens these relationships. Your day will also involve creating and implementing opportunity plans, managing account portfolios, and ensuring our clients' needs are proactively addressed.
Engaging in complex deal negotiations, you will ensure that our solutions not only meet but exceed client expectations. You will work collaboratively with extended sales teams to draft and successfully position our solutions and services. By maintaining a high level of industry, product, and service knowledge, you will stay ahead of market trends and provide strategic insights to your clients.
Your analytical skills will be put to good use, collecting and analyzing DATA to learn more about clients and their industries. With an entrepreneurial mindset, you will identify and qualify opportunities, assisting in developing comprehensive client business plans. Your role extends to building a pipeline of leads, negotiating multi-year contracts, and ensuring the consistent growth of your accounts.

To thrive in this role, you need to have:
  • In-depth knowledge of Managed Services across domains such as Networking, Cloud, Collaboration, DATA Centers, Security, and Applications.
  • A proven track record of selling solutions and managing enterprise accounts, particularly Managed Services.
  • Good business acumen and negotiation skills to craft win-win solutions.
  • Strategic thinking to develop long-term plans considering internal and external factors.
  • The ability to proactively and independently identify and qualify opportunities with an entrepreneurial flair.
  • Exceptional communication skills, both verbal and written.
  • Strong client-centricity coupled with excellent problem-solving skills.
  • The ability to quickly learn and market new solutions effectively.
  • A collaborative team player who can effectively coordinate with delivery teams across various business areas.
  • A Bachelor's degree in business management or a related field.

Workplace type:


About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • In-depth knowledge of Managed Services across networking, cloud, collaboration, data centers, security, and applications
  • Proven track record selling solutions and managing enterprise accounts, particularly Managed Services
  • Business acumen and negotiation skills
  • Strategic thinking and long-term planning ability
  • Ability to independently identify and qualify opportunities
  • Exceptional verbal and written communication skills
  • Strong client-centricity and problem-solving skills
  • Ability to quickly learn and market new solutions
  • Ability to coordinate collaboratively with delivery teams across business areas
  • Bachelor's degree in business management or a related field

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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