Principal Change Management Consultant

ABOUT KALLES GROUP:

Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes.

While our expertise spans multiple disciplines, our method remains consistent: building trust and relationships with people -- whether you are a client, a consultant, or--in this case--a candidate.

No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career.

We believe the best way to show you what our team is like is to treat you like you're already a part of it. We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group—and having fun while doing it.

WHAT YOU WILL DO:

As a Principal Change Management Consultant, you will drive the success of our enterprise client’s Knowledge Management program. In this role, you will develop and execute strategies for managing the impact of KM solutions on users and stakeholders. You will work closely with program teams, internal partners, and technology leadership to ensure smooth adoption of new systems and processes. You will enhance stakeholder engagement and business value realization through effective change management practices.

In addition to client delivery, for the right candidate this could be an opportunity to grow into a practice leadership role that would bring responsibilities around delivery leadership, people leadership, and go-to-market contribution.

You will:

• Lead Change Management Strategy & Execution:
  Develop and implement a comprehensive change management strategy for Knowledge Management solutions. Create both strategic and tactical approaches for driving adoption and mitigating resistance across program stakeholders.
• Create & Maintain of OCM Artifacts:
  Lead the development and ongoing management of critical OCM artifacts, including:
  • Stakeholder analysis
  • Communication plans
  • End-user engagement strategies and plans
  • Development of end-user collateral, in partnership with project SMEs
  • Resistance management plans
  • Change impact assessments
• Provide Metrics & Reporting:
  Track and report on key metrics related to the adoption of Knowledge Management solutions, ensuring that changes are measurable and progress is actively communicated to stakeholders.
• Develop End-User Collateral:
  Design and develop attractive, professional, and user-friendly end-user collateral, ensuring content aligns with program objectives and maximizes engagement.
• Facilitate Stakeholder Engagement:
  Lead and facilitate conversations with program teams and internal partners to address emergent questions or challenges. Maintain consistent engagement and communication with stakeholders to reinforce the program’s value and progress.
• Drive Communications & Leadership Alignment:
  Maintain a regular cadence of internal and external communications that promote the program and position it in the broader organizational context. Collaborate with leadership to amplify the importance of KM initiatives in line with other strategic priorities.
• Own Collaboration & Cross-Functional Partnerships:
  Identify and engage with key stakeholders across the organization to gather, analyze, and disseminate critical information. Serve as a thought partner to project owners, sponsors, and leaders to ensure alignment on objectives and a deep understanding of cross-functional initiatives.
• Develop KPIs & Engagement Success Metrics:
  Develop methodologies, processes, and KPIs to measure and enhance stakeholder engagement and adoption. Focus on surfacing business value through the successful implementation and management of technology solutions.
• Facilitate Workshops & Feedback Loops:
  Collaborate with solution owners to design and facilitate workshops that build engagement and gather valuable feedback from stakeholders. Manage the process of engaging stakeholders through surveys, feedback sessions, and value proposition development.

ABOUT YOU: 

Your values:

• Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
• Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
• Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.

Skills & Qualifications:

• 7+ years of experience in organizational change management, ideally within the context of Knowledge Management or technology solutions.
• Prosci Certified Change Practitioner credentials are a must have.
• Proven ability to create and deliver organizational change management strategies and artifacts that drive user adoption and mitigate resistance.
• Strong background in leading end-user engagement strategies and change impact assessments.
• Familiarity with change management methodologies, tools, and best practices (e.g., Prosci, ADKAR).
• Experience in developing and tracking KPIs for stakeholder engagement and technology adoption.
• Proficiency in project management and collaboration tools (e.g., Google Workspace, Confluence, Microsoft Office Suite).
• Strong interpersonal skills with the ability to build relationships across departments and influence stakeholders at all levels.
• Excellent verbal and written communication skills, including the ability to create compelling presentations, reports, and collateral.
• Experience facilitating workshops and stakeholder engagement sessions.
• Ability to think strategically and provide thought leadership on change management challenges.
• Strong analytical skills, with the ability to assess change impacts and identify solutions to enhance engagement and adoption.
• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Previous consulting experience is strongly desired.
• A sharable sample work portfolio that illustrates prior OCM project deliverables.

WHAT WE OFFER:

• Competitive compensation with opportunities for additional incentives. The salary for this role is $150,000-195,000 annually.
• Work/life balance – we know there’s more to life than work! We encourage our team to pursue other passions, get outside, and spend time with family. We work with clients and consultants to set expectations for a manageable workload.
• Opportunities to connect in person and remotely with a passionate, supportive team.
• Competitive benefits package.

LOCATION:

This is a hybrid role with on-site requirements at our client’s Seattle location two days/week.  Therefore, we are only considering candidates who currently live in the Seattle area. If you would like to request more information, please reach out to [email protected].

HOW TO APPLY:

Please fill out the form below (including uploading your most recent resume) and we'll be in touch! We know imposter syndrome can be a barrier to many great applicants. We hope you'll still consider applying. That's why we've made the application process as short and simple as possible.

Even if you're not a fit for the role, you can expect to hear back from us! We want you to have the best experience as a candidate, so please feel free to share feedback at any stage of the process to [email protected].

Kalles Group is an equal-opportunity employer and does not discriminate on the basis of creed, nationality, race, ethnicity, disability, gender, or other protected class.