Senior Endpoint Engineer

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a Senior Endpoint Engineer, you will play a critical role in architecting, designing, maintaining, and securing the health and performance of Remitly's global IT endpoint fleet . Beyond daily system administration, you will have the autonomy to define the technical direction and select tools that best support Remitly's growth trajectory. Your responsibilities will include strategic improvements, automation, and advanced security protocols to ensure our endpoint systems align with industry standards, security requirements and organizational goals. You will report to the Senior IT Manager.

You Will:

• Lead the design, deployment, and optimization of endpoint management solutions for Remitly's fleet of ChromeOS, macOS, and Windows devices, with a focus on automation, scalability, and long-term sustainability.
• Implement and maintain configurations and security measures across the endpoint fleet, monitoring for vulnerabilities and ensuring compliance with CIS and NIST benchmarks.
• Analyze complex issues to provide advanced troubleshooting and develop support guidelines for the helpdesk team, delivering lasting solutions.
• Promote endpoint security policies, conduct log analysis, and lead incident response efforts for endpoint-related security incidents.
• Support software deployment and updates to ensure consistent baseline configurations across all devices in alignment with Remitly standards.
• Mentor team members, encouraging a culture of continuous improvement and engineering best practices.
• Develop and document endpoint management processes (including runbooks)
• Participate in project planning, contributing to organization-wide IT projects

You Have:

• 5–7 years in an IT Engineering or IT Support role in an enterprise environment.
• 4+ years of experience working with endpoint management stacks (e.g., Kandji, Workspace ONE, GitHub).
• Experience deploying and operating security tools such as CrowdStrike, FleetDM, Kolide, or osquery.
• Experience with GitHub and Infrastructure as Code (IaC) tools, such as Chef, Puppet, Terraform, or similar platforms, for defining and managing infrastructure as code.
• Proficiency in at least one scripting or programming language (e.g., Bash, PowerShell, Python, Go, or Ruby) and familiarity with markup/configuration formats (e.g., JSON, YAML, HCL, or XML).
• Experience resolving critical vulnerabilities
• Practical experience applying CIS Benchmarks for endpoint hardening and NIST guidelines for compliance in an enterprise environment.
• Skills in root cause analysis to resolve complex issues and implement preventive solutions.
• Familiarity with REST APIs and web application integration to enhance endpoint management capabilities.
• Experience managing 5,000+ devices- macOS/Windows/Linux/Android/iOS/ChromeOS

Compensation Details. The starting base salary range for this position is typically $108,000 -$135,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Onsite

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.